Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1747142 Title: Display of my Dell Inspiron goes blank after long sleep. Status in linux package in Ubuntu: Incomplete Bug description: I recently upgraded to Ubuntu 17.10. I use a dell inspiron 13inch. I noticed that my screen went blank and would not respond from any mouse click or keyboard press. To troubleshoot, i connected it to an external TV and I could see the screen. This means there is a malfunctioning with my drivers. Linux-image**. Please any help with this. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-32-generic 4.13.0-32.35 ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13 Uname: Linux 4.13.0-32-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: eugeneidan 1645 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sat Feb 3 13:34:54 2018 HibernationDevice: RESUME=UUID=950c40cb-037c-4f3e-86ce-97323e75fa83 InstallationDate: Installed on 2018-02-02 (1 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: Dell Inc. Inspiron 5379 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-generic.efi.signed root=UUID=aacc6597-d1fc-4c5a-8750-c9c1731a537c ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-32-generic N/A linux-backports-modules-4.13.0-32-generic N/A linux-firmware 1.169.2 SourcePackage: linux UpgradeStatus: Upgraded to artful on 2018-02-02 (1 days ago) dmi.bios.date: 07/06/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.0 dmi.board.name: 0C6J64 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/06/2017:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn0C6J64:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 5379 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1747142/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
