There were some other problems with the install. Gvim would not work. It turned into a terminal rather than an editor. I decided to do a clean install. The third time. The first time it installed with two montors attached and the network was connected. That is when I first saw the video go blank at startup.
The second time it installed with a single monitor and without the network and no third party software. It booted and ran with two monitors. Then I updated the level 1, 2 and 3 updates. Then the level 4 updates saving the kernel for last. After that the video would blank with two monitors until I switched back to the 4.10 kernel. After a third clean install the 4.13.0-36 kernel is booting up with two monitors and they are staying lit. Gvim is working like is should. Something in the install went wrong or when I installed the updates one at a time i did so in the wrong order. It is up a running I will continue configuring it. Please close this bug report. FM. Please close this bug report. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1751512 Title: Kernel 4.13.0-32 goes dark after boot with two monitors Status in linux package in Ubuntu: Confirmed Bug description: I did a new install today of Mint 18.3 on my laptop. Dell latitude E6410 Installed without connecting to the internet. After install finished I booted a few times before connecting an external monitor. It still booted ok. Then I ran the software update and got a bunch of level 1 and level 2 updates. No problems. There were four level 3 updates systemd 229-4ubuntu21.1 linix-firmware 1.157.16 linux-libc-dev 4.4.0-116.140 linuxkernel 4.13.0-36.40-16.041 I installed them one at a time and restarted the laptop after each one. After the kernel update the laptop would boot and show the square mint icon for a brief time them the screen goes dark. Once I disconected the external monitor the laptop rebooted correctly. I tested the external montior with VGA and HDMI to DVI cable. The same response. I reverted to the 4.10.0-38 kernel that came with the installer ISO. Am back up and running. There is a problem with the new kernel. --- ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alan 1777 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Linux 18.3 HibernationDevice: RESUME=UUID=d536e87b-7a3c-48dc-9e30-ed32fc32e74a InstallationDate: Installed on 2018-02-24 (1 days ago) InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124 Lsusb: Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude E6410 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=b2b6da50-3200-491a-95d1-eeab4794941c ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-36-generic N/A linux-backports-modules-4.13.0-36-generic N/A linux-firmware 1.157.16 Tags: sylvia Uname: Linux 4.13.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/30/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 0667CC dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/30/2011:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6410 dmi.product.version: 0001 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1751512/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
