This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1754425 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1754425 Title: Lots of pcieport and nvme kernel errors - system non-responsive Status in gnome-shell package in Ubuntu: Invalid Status in linux package in Ubuntu: Incomplete Bug description: If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug. I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally". ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.27.92-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Mar 8 12:38:24 2018 DisplayManager: gdm3 InstallationDate: Installed on 2018-03-02 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1754425/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp