apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1757561/+attachment/5087385/+files/Lsusb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1757561 Title: Wifi disconnects randomly under ubuntu 17.10 Status in linux package in Ubuntu: Confirmed Status in network-manager package in Ubuntu: New Bug description: Wifi connection on my Laptop Toshiba S55-A579 with UBUNTU 17.10 gets disconnected at random intervals. I noticed this behavior 2 months ago and still no solution available. It disconnects at home and even at public places. The controller is: 03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) I tried some solutions from internet, like setting: wifi.scan-rand- mac-address=no and even disconnecting the energy saver feature. Installing a firmware that I found in internet: firmware-ath9k- htc_1.4.0-81-gf206e56+dfsg-2_all, doesn't help at all. Sometimes, when the disconnection happens, the icon of wifi at the top bar transform into a grey box. It is a very annoying bug, it seems that came with some update, because it was working just fine 2 months ago. Best. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: network-manager 1.8.4-1ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 Uname: Linux 4.13.0-37-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Mar 21 23:41:21 2018 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-11-18 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IpRoute: default via 192.168.1.254 dev wlp3s0 proto static metric 600 169.254.0.0/16 dev wlp3s0 scope link metric 1000 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 0 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-03-21T22:57:47.465761 nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 Bbox_Amandine 806153c3-7543-49de-838c-9261d9f3f730 /org/freedesktop/NetworkManager/ActiveConnection/24 E4:98:D1:D9:AA:FE bt disconnected /org/freedesktop/NetworkManager/Devices/4 -- -- -- enp4s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mijail 2516 F.... pulseaudio /dev/snd/controlC0: mijail 2516 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 17.10 HibernationDevice: RESUME=UUID=e32f2e63-8a73-4f97-b24b-9a924d0a6971 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-11-18 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IpRoute: default via 192.168.1.254 dev wlp3s0 proto static metric 600 169.254.0.0/16 dev wlp3s0 scope link metric 1000 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600 MachineType: TOSHIBA Satellite S55-A NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: network-manager 1.8.4-1ubuntu3 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic root=UUID=e42cf0fe-179e-46be-947b-27a5a1e4da66 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-37-generic N/A linux-backports-modules-4.13.0-37-generic N/A linux-firmware 1.169.3 Tags: artful third-party-packages Uname: Linux 4.13.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/19/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.90 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG10S dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSatelliteS55-A:pvrPSKK6U-00X00C:rvnTOSHIBA:rnVG10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.family: PEGA Family dmi.product.name: Satellite S55-A dmi.product.version: PSKK6U-00X00C dmi.sys.vendor: TOSHIBA modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 0 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-03-21T22:57:47.465761 nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 Bbox_Amandine 806153c3-7543-49de-838c-9261d9f3f730 /org/freedesktop/NetworkManager/ActiveConnection/10 E4:98:D1:D9:AA:FE bt disconnected /org/freedesktop/NetworkManager/Devices/4 -- -- -- enp4s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mijail 2516 F.... pulseaudio /dev/snd/controlC0: mijail 2516 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 17.10 HibernationDevice: RESUME=UUID=e32f2e63-8a73-4f97-b24b-9a924d0a6971 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-11-18 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IpRoute: default via 192.168.1.254 dev wlp3s0 proto static metric 600 169.254.0.0/16 dev wlp3s0 scope link metric 1000 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600 MachineType: TOSHIBA Satellite S55-A NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: network-manager 1.8.4-1ubuntu3 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic root=UUID=e42cf0fe-179e-46be-947b-27a5a1e4da66 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-37-generic N/A linux-backports-modules-4.13.0-37-generic N/A linux-firmware 1.169.3 Tags: artful third-party-packages Uname: Linux 4.13.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/19/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.90 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG10S dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSatelliteS55-A:pvrPSKK6U-00X00C:rvnTOSHIBA:rnVG10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.family: PEGA Family dmi.product.name: Satellite S55-A dmi.product.version: PSKK6U-00X00C dmi.sys.vendor: TOSHIBA modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 0 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-03-21T22:57:47.465761 nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 Bbox_Amandine 806153c3-7543-49de-838c-9261d9f3f730 /org/freedesktop/NetworkManager/ActiveConnection/10 E4:98:D1:D9:AA:FE bt disconnected /org/freedesktop/NetworkManager/Devices/4 -- -- -- enp4s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mijail 2516 F.... pulseaudio /dev/snd/controlC0: mijail 2516 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 17.10 HibernationDevice: RESUME=UUID=e32f2e63-8a73-4f97-b24b-9a924d0a6971 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-11-18 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IpRoute: default via 192.168.1.254 dev wlp3s0 proto static metric 600 169.254.0.0/16 dev wlp3s0 scope link metric 1000 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600 MachineType: TOSHIBA Satellite S55-A NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: network-manager 1.8.4-1ubuntu3 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic root=UUID=e42cf0fe-179e-46be-947b-27a5a1e4da66 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-37-generic N/A linux-backports-modules-4.13.0-37-generic N/A linux-firmware 1.169.3 Tags: artful third-party-packages Uname: Linux 4.13.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/19/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.90 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG10S dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSatelliteS55-A:pvrPSKK6U-00X00C:rvnTOSHIBA:rnVG10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.family: PEGA Family dmi.product.name: Satellite S55-A dmi.product.version: PSKK6U-00X00C dmi.sys.vendor: TOSHIBA modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 0 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-03-21T22:57:47.465761 nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 Bbox_Amandine 806153c3-7543-49de-838c-9261d9f3f730 /org/freedesktop/NetworkManager/ActiveConnection/10 E4:98:D1:D9:AA:FE bt disconnected /org/freedesktop/NetworkManager/Devices/4 -- -- -- enp4s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled --- ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mijail 2516 F.... pulseaudio /dev/snd/controlC0: mijail 2516 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 17.10 HibernationDevice: RESUME=UUID=e32f2e63-8a73-4f97-b24b-9a924d0a6971 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-11-18 (123 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IpRoute: default via 192.168.1.254 dev wlp3s0 proto static metric 600 169.254.0.0/16 dev wlp3s0 scope link metric 1000 192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600 MachineType: TOSHIBA Satellite S55-A NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: network-manager 1.8.4-1ubuntu3 PackageArchitecture: amd64 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic root=UUID=e42cf0fe-179e-46be-947b-27a5a1e4da66 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-37-generic N/A linux-backports-modules-4.13.0-37-generic N/A linux-firmware 1.169.3 Tags: artful third-party-packages Uname: Linux 4.13.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/19/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.90 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG10S dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.90:bd09/19/2014:svnTOSHIBA:pnSatelliteS55-A:pvrPSKK6U-00X00C:rvnTOSHIBA:rnVG10S:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.family: PEGA Family dmi.product.name: Satellite S55-A dmi.product.version: PSKK6U-00X00C dmi.sys.vendor: TOSHIBA modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 0 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-03-21T22:57:47.465761 nmcli-dev: DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH wlp3s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 Bbox_Amandine 806153c3-7543-49de-838c-9261d9f3f730 /org/freedesktop/NetworkManager/ActiveConnection/10 E4:98:D1:D9:AA:FE bt disconnected /org/freedesktop/NetworkManager/Devices/4 -- -- -- enp4s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- -- lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1757561/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
