This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1754601 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1754601 Title: openconnect has trouble maintaining a VPN connection Status in linux package in Ubuntu: Incomplete Status in openconnect package in Ubuntu: New Bug description: Some time after upgrading to Bionic, I have found that openconnect has some trouble keeping a VPN connection open to our company VPN. Since openconnect in Bionic seems to be based on the same upstream release as in Artful I assume that the problem is more likely to be in the kernel, and the timing of when it started could fit the kernel upgrade from 4.13 to 4.15.. I regularly see this in the output: SSL read error: Error in the pull function.; reconnecting. SSL negotiation with <server> SSL connection failure: The operation timed out sleep 10s, remaining timeout 300s SSL negotiation with <server> SSL connection failure: The operation timed out sleep 20s, remaining timeout 290 ... Interestingly I just now saw it recover from that problem for the first time I am aware of. I know that it would make sense to test it with the old kernel, and I will try that some time (I don't reboot that often, and am not always on VPN). In the mean time, I am creating this report in the hope that it will ring some bell with someone. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: openconnect 7.08-3 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.8-0ubuntu10 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Mar 9 10:25:56 2018 InstallationDate: Installed on 2017-10-24 (135 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) SourcePackage: openconnect UpgradeStatus: Upgraded to bionic on 2018-02-06 (30 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1754601/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp