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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1759821

Title:
  Dell XPS 13 9360 bluetooth scan can not detect any device

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Dell XPS 13 9360
  (CID 201606-22355)

  Image: OEM pre-installed image
  Kernel: 4.4.0-117-generic #141-Ubuntu SMP Tue Mar 13 11:58:07 UTC 2018 x86_64 
x86_64 x86_64 GNU/Linux

  Click the bluetooth applet and try to add bt devices. The long
  scanning (> 5 mins) gets nothing.

  Reproducing rate: 100%

  [More Information]

  ubuntu@201606-22355:~$ lspci -nn
  00:00.0 Host bridge [0600]: Intel Corporation Device [8086:5904] (rev 02)
  00:02.0 VGA compatible controller [0300]: Intel Corporation Device 
[8086:5916] (rev 02)
  00:04.0 Signal processing controller [1180]: Intel Corporation Skylake 
Processor Thermal Subsystem [8086:1903] (rev 02)
  00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-LP USB 3.0 
xHCI Controller [8086:9d2f] (rev 21)
  00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise 
Point-LP Thermal subsystem [8086:9d31] (rev 21)
  00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise 
Point-LP Serial IO I2C Controller [8086:9d60] (rev 21)
  00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise 
Point-LP Serial IO I2C Controller [8086:9d61] (rev 21)
  00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-LP 
CSME HECI [8086:9d3a] (rev 21)
  00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:9d10] (rev f1)
  00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express 
Root Port [8086:9d14] (rev f1)
  00:1c.5 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express 
Root Port [8086:9d15] (rev f1)
  00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:9d18] (rev f1)
  00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:9d58] (rev 21)
  00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-LP PMC 
[8086:9d21] (rev 21)
  00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
  00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] 
(rev 21)
  3a:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless 
Network Adapter [168c:003e] (rev 32)
  3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI 
Express Card Reader [10ec:525a] (rev 01)
  3c:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd 
NVMe SSD Controller [144d:a802] (rev 01)
  ubuntu@201606-22355:~$ rfkill list
  0: hci0: Bluetooth
          Soft blocked: no
          Hard blocked: no
  1: phy0: Wireless LAN
          Soft blocked: no
          Hard blocked: no
  ubuntu@201606-22355:~$

  So far this issue affects the following machines at least:
    - Dell XPS 13 9360 (CID 201606-22338)
    - Dell XPS 13 9360 (CID 201606-22355)
    - Dell Precision 5520 (201610-25144)


  
  -------------------------------------------------


  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-117-generic 4.4.0-117.141
  ProcVersionSignature: Ubuntu 4.4.0-117.141-generic 4.4.114
  Uname: Linux 4.4.0-117-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1723 F.... pulseaudio
  Date: Thu Mar 29 18:39:27 2018
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  HibernationDevice: RESUME=UUID=e30b2dfe-7ba1-4cde-876a-928e9bbb077b
  InstallationDate: Installed on 2018-03-23 (6 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  MachineType: Dell Inc. XPS 13 9360
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-117-generic.efi.signed 
root=UUID=488684c8-a47f-46bc-b84d-ad4bff229ccd ro automatic-oem-config quiet 
splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-117-generic N/A
   linux-backports-modules-4.4.0-117-generic  N/A
   linux-firmware                             1.157.17
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.4.2
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.4.2:bd11/21/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9360
  dmi.sys.vendor: Dell Inc.

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