If the firmware is downgrade-able, I guess the best option here is to ask users to downgrade the firmware via fwupdmgr?
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1763748 Title: Integrated Webcam Realtek Integrated_Webcam_HD (0bda:58f4) not working in DELL XPS 13 9370 with firmware 1.50 Status in Dell Sputnik: New Status in linux package in Ubuntu: Confirmed Bug description: The webcam is detected by the system, but no applications detect it. sudo lsusb -v: (relevant part) Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.01 bDeviceClass 239 Miscellaneous Device bDeviceSubClass 2 ? bDeviceProtocol 1 Interface Association bMaxPacketSize0 64 idVendor 0x0bda Realtek Semiconductor Corp. idProduct 0x58f4 bcdDevice 72.79 iManufacturer 3 CN0FFMHCLOG0081SB0M1A01 iProduct 1 Integrated_Webcam_HD iSerial 2 200901010001 In syslog (firmware can be seen in first line - 1.50): Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.126546] uvcvideo: Found UVC 1.50 device Integrated_Webcam_HD (0bda:58f4) Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.126908] usbcore: registered new interface driver btusb Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.127128] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround. Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.127462] uvcvideo: Failed to query (129) UVC probe control : -75 (exp. 34). Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.127464] uvcvideo: Failed to initialize the device (-5). Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.128061] uvcvideo: Unknown video format 00000032-0002-0010-8000-00aa00389b71 Apr 13 12:36:25 XPS-13-9370 kernel: [ 2.128065] uvcvideo: Found UVC 1.50 device Integrated_Webcam_HD (0bda:58f4) ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-13-generic 4.15.0-13.14 [modified: boot/vmlinuz-4.15.0-13-generic] ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10 Uname: Linux 4.15.0-13-generic x86_64 ApportVersion: 2.20.9-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: wgarcia 2145 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Fri Apr 13 16:59:02 2018 HibernationDevice: RESUME=UUID=a6f64150-e0a5-4c6b-9097-b8f98b14bdcc InstallationDate: Installed on 2018-04-09 (4 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180408) MachineType: Dell Inc. XPS 13 9370 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=226e4127-5c15-4a18-8062-74ba83b57515 ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.15.0-13-generic N/A linux-backports-modules-4.15.0-13-generic N/A linux-firmware 1.173 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/21/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd02/21/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/dell-sputnik/+bug/1763748/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
