Hello, I have the same issue with my laptop (very annoying).
I will try to upgrade to 18.04, see if it fixes, and, if not, try on
s-breedveld solution.
$ sudo lshw
[sudo] Mot de passe de alex :
Désolé, essayez de nouveau.
[sudo] Mot de passe de alex :
tignasse
description: Ordinateur portable
produit: Skylake Platform (System SKUNumber)
fabriquant: Intel Corporation
version: 0.1
numéro de série: System Serial Number
bits: 64 bits
fonctionnalités: smbios-3.0 dmi-3.0 smp vsyscall32
configuration: boot=normal chassis=laptop family=Skylake System sku=System
SKUNumber uuid=00020003-0004-0005-0006-000700080009
*-core
description: Carte mère
produit: WhiteTip Mountain1 Fab2
fabriquant: Topstar
identifiant matériel: 0
version: RVP7
numéro de série: 1
emplacement: Part Component
*-firmware
description: BIOS
fabriquant: American Megatrends Inc.
identifiant matériel: 0
version: 5.11
date: 11/06/2015
taille: 64KiB
capacité: 6080KiB
fonctionnalités: pci upgrade shadowing cdboot bootselect socketedrom
edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard
int14serial int17printer acpi usb biosbootspecification uefi
*-cache:0
description: L1 cache
identifiant matériel: 3d
emplacement: L1 Cache
taille: 64KiB
capacité: 64KiB
fonctionnalités: synchronous internal write-back data
configuration: level=1
*-cache:1
description: L1 cache
identifiant matériel: 3e
emplacement: L1 Cache
taille: 64KiB
capacité: 64KiB
fonctionnalités: synchronous internal write-back instruction
configuration: level=1
*-cache:2
description: L2 cache
identifiant matériel: 3f
emplacement: L2 Cache
taille: 512KiB
capacité: 512KiB
fonctionnalités: synchronous internal write-back unified
configuration: level=2
*-cache:3
description: L3 cache
identifiant matériel: 40
emplacement: L3 Cache
taille: 4MiB
capacité: 4MiB
fonctionnalités: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
produit: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
fabriquant: Intel Corp.
identifiant matériel: 41
information bus: cpu@0
version: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
numéro de série: To Be Filled By O.E.M.
emplacement: U3E1
taille: 730MHz
capacité: 4005MHz
bits: 64 bits
horloge: 100MHz
fonctionnalités: x86-64 fpu fpu_exception wp vme de pse tsc msr pae
mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2
ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts
rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni
pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid
sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand
lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti retpoline intel_pt
rsb_ctxsw spec_ctrl tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust
bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt xsaveopt xsavec
xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
cpufreq
configuration: cores=2 enabledcores=2 threads=4
*-memory
description: Mémoire Système
identifiant matériel: 42
emplacement: Carte mère
taille: 16GiB
*-bank:0
description: SODIMM DDR3 Synchrone 1600 MHz (0,6 ns)
produit: CT204864BF160B.M16
fabriquant: Conexant (Rockwell)
identifiant matériel: 0
numéro de série: 22102813
emplacement: ChannelA-DIMM0
taille: 16GiB
bits: 64 bits
horloge: 1600MHz (0.6ns)
*-bank:1
description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To:
PO-Revision-Date: 2016-09-03 00:48+0000Last-Translator: Lyonel Vincent
<Unknown>Language-Team: MIME-Version: 1.0Content-Type: text/plain;
charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2017-10-12
17:02+0000X-Generator: Launchpad (build 18474)Project-Id-Version: @(#)
$Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2016-09-03
00:48+0000Last-Translator: Lyonel Vincent <Unknown>Language-Team: MIME-Version:
1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding:
8bitX-Launchpad-Export-Date: 2017-10-12 17:02+0000X-Generator: Launchpad (build
18474) [vide]
identifiant matériel: 1
emplacement: ChannelB-DIMM0
*-pci
description: Host bridge
produit: Skylake Host Bridge/DRAM Registers
fabriquant: Intel Corporation
identifiant matériel: 100
information bus: pci@0000:00:00.0
version: 08
bits: 32 bits
horloge: 33MHz
configuration: driver=skl_uncore
ressources: irq:0
*-display
description: VGA compatible controller
produit: HD Graphics 520
fabriquant: Intel Corporation
identifiant matériel: 2
information bus: pci@0000:00:02.0
version: 07
bits: 64 bits
horloge: 33MHz
fonctionnalités: pciexpress msi pm vga_controller bus_master
cap_list rom
configuration: driver=i915 latency=0
ressources: irq:125 mémoire:de000000-deffffff
mémoire:c0000000-cfffffff portE/S:f000(taille=64) mémoire:c0000-dffff
*-usb
description: USB controller
produit: Sunrise Point-LP USB 3.0 xHCI Controller
fabriquant: Intel Corporation
identifiant matériel: 14
information bus: pci@0000:00:14.0
version: 21
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
ressources: irq:123 mémoire:df110000-df11ffff
*-usbhost:0
produit: xHCI Host Controller
fabriquant: Linux 4.13.0-39-generic xhci-hcd
identifiant matériel: 0
information bus: usb@1
nom logique: usb1
version: 4.13
fonctionnalités: usb-2.00
configuration: driver=hub slots=12 speed=480Mbit/s
*-usbhost:1
produit: xHCI Host Controller
fabriquant: Linux 4.13.0-39-generic xhci-hcd
identifiant matériel: 1
information bus: usb@2
nom logique: usb2
version: 4.13
fonctionnalités: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-generic
description: Signal processing controller
produit: Sunrise Point-LP Thermal subsystem
fabriquant: Intel Corporation
identifiant matériel: 14.2
information bus: pci@0000:00:14.2
version: 21
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi bus_master cap_list
configuration: driver=intel_pch_thermal latency=0
ressources: irq:18 mémoire:df12e000-df12efff
*-communication
description: Communication controller
produit: Sunrise Point-LP CSME HECI #1
fabriquant: Intel Corporation
identifiant matériel: 16
information bus: pci@0000:00:16.0
version: 21
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
ressources: irq:126 mémoire:df12d000-df12dfff
*-storage
description: SATA controller
produit: Sunrise Point-LP SATA Controller [AHCI mode]
fabriquant: Intel Corporation
identifiant matériel: 17
information bus: pci@0000:00:17.0
version: 21
bits: 32 bits
horloge: 66MHz
fonctionnalités: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
ressources: irq:124 mémoire:df128000-df129fff
mémoire:df12c000-df12c0ff portE/S:f090(taille=8) portE/S:f080(taille=4)
portE/S:f060(taille=32) mémoire:df12b000-df12b7ff
*-pci
description: PCI bridge
produit: Sunrise Point-LP PCI Express Root Port #5
fabriquant: Intel Corporation
identifiant matériel: 1c
information bus: pci@0000:00:1c.0
version: f1
bits: 32 bits
horloge: 33MHz
fonctionnalités: pci pciexpress msi pm normal_decode bus_master
cap_list
configuration: driver=pcieport
ressources: irq:122 mémoire:df000000-df0fffff
*-network
description: Interface réseau sans fil
produit: Wireless 3160
fabriquant: Intel Corporation
identifiant matériel: 0
information bus: pci@0000:01:00.0
nom logique: wlp1s0
version: 83
numéro de série: 78:0c:b8:67:31:8f
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress bus_master cap_list ethernet
physical wireless
configuration: broadcast=yes driver=iwlwifi
driverversion=4.13.0-39-generic firmware=17.608620.0 ip=192.168.1.18 latency=0
link=yes multicast=yes wireless=IEEE 802.11
ressources: irq:127 mémoire:df000000-df001fff
*-isa
description: ISA bridge
produit: Sunrise Point-LP LPC Controller
fabriquant: Intel Corporation
identifiant matériel: 1f
information bus: pci@0000:00:1f.0
version: 21
bits: 32 bits
horloge: 33MHz
fonctionnalités: isa bus_master
configuration: latency=0
*-memory
description: Memory controller
produit: Sunrise Point-LP PMC
fabriquant: Intel Corporation
identifiant matériel: 1f.2
information bus: pci@0000:00:1f.2
version: 21
bits: 32 bits
horloge: 33MHz (30.3ns)
fonctionnalités: bus_master
configuration: driver=intel_pmc_core latency=0
ressources: irq:0 mémoire:df124000-df127fff
*-multimedia
description: Audio device
produit: Sunrise Point-LP HD Audio
fabriquant: Intel Corporation
identifiant matériel: 1f.3
information bus: pci@0000:00:1f.3
version: 21
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
ressources: irq:128 mémoire:df120000-df123fff
mémoire:df100000-df10ffff
*-serial NON-RÉCLAMÉ
description: SMBus
produit: Sunrise Point-LP SMBus
fabriquant: Intel Corporation
identifiant matériel: 1f.4
information bus: pci@0000:00:1f.4
version: 21
bits: 64 bits
horloge: 33MHz
configuration: latency=0
ressources: mémoire:df12a000-df12a0ff portE/S:f040(taille=32)
*-scsi:0
identifiant matériel: 1
nom logique: scsi0
fonctionnalités: emulated
*-disk
description: ATA Disk
produit: HGST HTS545050A7
identifiant matériel: 0.0.0
information bus: scsi@0:0.0.0
nom logique: /dev/sda
version: A230
numéro de série: RBF50A1N2WPK0P
taille: 465GiB (500GB)
fonctionnalités: partitioned partitioned:luks
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=4096
*-volume
description: Linux Unified Key Setup volume
identifiant matériel: 0
nom logique: /dev/sda
numéro de série: 8ac00387-e1be-431c-a233-b5bf9bf9eb6d
taille: 465GiB
capacité: 465GiB
bits: 256 bits
fonctionnalités: encrypted luks initialized
configuration: bits=256 cipher=aes filesystem=luks hash=sha256
mode=cbc-plain version=1
*-scsi:1
identifiant matériel: 2
nom logique: scsi2
fonctionnalités: emulated
*-disk
description: ATA Disk
produit: BIWIN SSD
identifiant matériel: 0.0.0
information bus: scsi@2:0.0.0
nom logique: /dev/sdb
version: 6A
numéro de série: 155202501109
taille: 119GiB (128GB)
fonctionnalités: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512
signature=c8d4e38e
*-volume:0
description: Volume EXT4
fabriquant: Linux
identifiant matériel: 1
information bus: scsi@2:0.0.0,1
nom logique: /dev/sdb1
nom logique: /
version: 1.0
numéro de série: 6814e3c1-8cea-4ecc-964d-535fd18782e9
taille: 115GiB
capacité: 115GiB
fonctionnalités: primary journaled extended_attributes
large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2015-11-10 21:09:43 filesystem=ext4
lastmountpoint=/ modified=2018-05-01 12:08:23 mount.fstype=ext4
mount.options=rw,relatime,errors=remount-ro,stripe=32733,data=ordered
mounted=2018-05-01 12:08:24 state=mounted
*-volume:1
description: Linux swap volume
identifiant matériel: 2
information bus: scsi@2:0.0.0,2
nom logique: /dev/sdb2
version: 1
numéro de série: 870c2fd1-8a8f-49bb-9bf4-dbefaa08e583
taille: 4GiB
capacité: 4GiB
fonctionnalités: primary nofs swap initialized
configuration: filesystem=swap pagesize=4096
*-power NON-RÉCLAMÉ
description: To Be Filled By O.E.M.
produit: To Be Filled By O.E.M.
fabriquant: To Be Filled By O.E.M.
identifiant matériel: 1
version: To Be Filled By O.E.M.
numéro de série: To Be Filled By O.E.M.
capacité: 32768mWh
*-network:0
description: Ethernet interface
identifiant matériel: 2
nom logique: vethUFSNYA
numéro de série: fe:f1:93:74:2a:5c
taille: 10Gbit/s
fonctionnalités: ethernet physical
configuration: autonegotiation=off broadcast=yes driver=veth
driverversion=1.0 duplex=full link=yes multicast=yes port=twisted pair
speed=10Gbit/s
*-network:1
description: Ethernet interface
identifiant matériel: 3
nom logique: lxcbr0
numéro de série: 00:16:3e:00:00:00
fonctionnalités: ethernet physical
configuration: broadcast=yes driver=bridge driverversion=2.3
firmware=N/A ip=10.0.3.1 link=yes multicast=yes
$ lsb_release -a
LSB Version:
core-9.20160110ubuntu5-amd64:core-9.20160110ubuntu5-noarch:printing-9.20160110ubuntu5-amd64:printing-9.20160110ubuntu5-noarch:security-9.20160110ubuntu5-amd64:security-9.20160110ubuntu5-noarch
Distributor ID: Ubuntu
Description: Ubuntu 17.10
Release: 17.10
Codename: artful
$ uname -a
Linux tignasse 4.13.0-39-generic #44-Ubuntu SMP Thu Apr 5 14:25:01 UTC 2018
x86_64 x86_64 x86_64 GNU/Linux
$ grep 10:33 /var/log/syslog |grep xhci
May 2 10:33:23 tignasse kernel: [80701.919440] usb 1-6: new low-speed USB
device number 16 using xhci_hcd
May 2 10:33:23 tignasse kernel: [80702.495454] usb 1-6: new low-speed USB
device number 17 using xhci_hcd
May 2 10:33:24 tignasse kernel: [80703.071459] usb 1-6: new low-speed USB
device number 18 using xhci_hcd
May 2 10:33:24 tignasse kernel: [80703.607474] usb 1-6: new low-speed USB
device number 19 using xhci_hcd
May 2 10:33:33 tignasse kernel: [80712.047723] xhci_hcd 0000:00:14.0: Cannot
set link state.
May 2 10:33:33 tignasse kernel: [80712.523751] usb 1-2: new high-speed USB
device number 20 using xhci_hcd
May 2 10:33:34 tignasse kernel: [80713.219892] usb 2-2: new SuperSpeed USB
device number 8 using xhci_hcd
May 2 10:33:34 tignasse kernel: [80713.423772] usb 1-2.3: new high-speed USB
device number 21 using xhci_hcd
May 2 10:33:39 tignasse kernel: [80718.715876] xhci_hcd 0000:00:14.0: xHCI
host not responding to stop endpoint command.
May 2 10:33:39 tignasse kernel: [80718.715881] xhci_hcd 0000:00:14.0: xHCI
host controller not responding, assume dead
May 2 10:33:39 tignasse kernel: [80718.715908] xhci_hcd 0000:00:14.0: HC died;
cleaning up
May 2 10:33:39 tignasse kernel: [80718.715923] xhci_hcd 0000:00:14.0: Timeout
while waiting for setup device command
--
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https://bugs.launchpad.net/bugs/1413440
Title:
USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while
waiting for setup device command)
Status in System76:
Triaged
Status in linux package in Ubuntu:
Triaged
Bug description:
On my laptop the kernel will sometimes drop the USB hub. After this,
the laptop doesn't recognise any device plugged in to the USB ports -
plugging and unplugging any device I've tried into any of the USB
ports produces no response, not even dmesg entries.
Strangely this also applies to bluetooth - it no longer works once USB
has dropped (possibly the module is hung of the bus internally).
Once this has happened only a reboot fixes it; I've not managed to
find any combination of module unload/reload or suspend cycles to
reinitialise things correctly.
Relevant snippet of dmesg:
[48830.625057] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device
command
[48838.079718] xhci_hcd 0000:00:14.0: Stopped the command ring failed, maybe
the host is dead
[48838.079742] xhci_hcd 0000:00:14.0: Abort command ring failed
[48838.079746] xhci_hcd 0000:00:14.0: HC died; cleaning up
[48838.079770] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device
command
[48838.079806] sched: RT throttling activated
[48838.079981] usb 1-1: USB disconnect, device number 16
[48838.079985] usb 1-1.2: USB disconnect, device number 18
[48838.079987] usb 1-1.2.3: USB disconnect, device number 19
[48838.080285] usb 1-1.2.4: USB disconnect, device number 20
[48838.111892] usb 1-1.4: USB disconnect, device number 17
[48838.191292] usb 1-4: USB disconnect, device number 6
[48838.267550] usb 1-10: USB disconnect, device number 8
[48838.282968] usb 2-1: device not accepting address 8, error -62
[48838.282983] usb 2-1: USB disconnect, device number 8
[48838.282986] usb 2-1.2: USB disconnect, device number 9
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.18.0-9-generic 3.18.0-9.10
ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
Uname: Linux 3.18.0-9-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: chris 4255 F.... pulseaudio
/dev/snd/controlC0: chris 4255 F.... pulseaudio
CRDA:
country AU: DFS-UNSET
(2402 - 2482 @ 40), (N/A, 20), (N/A)
(5170 - 5250 @ 40), (3, 23), (N/A)
(5250 - 5330 @ 40), (3, 23), (0 ms), DFS
(5735 - 5835 @ 40), (3, 30), (N/A)
CurrentDesktop: Unity
Date: Thu Jan 22 12:59:27 2015
InstallationDate: Installed on 2013-08-06 (533 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: System76, Inc. Galago UltraPro
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed
root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7
init=/lib/systemd/systemd break=mount
RelatedPackageVersions:
linux-restricted-modules-3.18.0-9-generic N/A
linux-backports-modules-3.18.0-9-generic N/A
linux-firmware 1.141
RfKill:
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.
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