apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1771708/+attachment/5140533/+files/Lsusb.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1771708 Title: Ubuntu 18.04 and 16.04 hang on shutdown. Status in linux package in Ubuntu: Confirmed Bug description: That happens with all Ubuntu flavors: Xubuntu, Kubuntu... Reboot and suspend are works. (This laptop had Ubuntu 14.04 or 12.04 (don't remember) preinstalled, which was fine) Hardware details: pc description: Portable Computer product: Inspiron 3542 (0651) vendor: Dell Inc. version: Not Specified width: 64 bits capabilities: smbios-2.8 dmi-2.8 smp vsyscall32 configuration: boot=normal chassis=portable sku=0651 uuid=44454C4C-4700-1042-8034-B7C04F343132 *-core description: Motherboard product: 0FKWR5 vendor: Dell Inc. physical id: 0 version: A12 slot: To Be Filled By O.E.M. *-firmware description: BIOS vendor: Dell Inc. physical id: 0 version: A12 date: 05/13/2016 size: 64KiB capacity: 1984KiB capabilities: mca pci upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb zipboot biosbootspecification uefi *-memory:0 UNCLAIMED physical id: 1 *-bank UNCLAIMED description: SODIMM DDR3 Synchronous 1600 MHz (0,6 ns) product: 99U5428-018.A00LF vendor: Kingston physical id: 0 slot: DIMM_A size: 8GiB width: 64 bits clock: 1600MHz (0.6ns) *-memory:1 description: System Memory physical id: 7 slot: System board or motherboard *-cache:0 description: L3 cache physical id: 6 slot: CPU Internal L3 size: 2MiB capacity: 2MiB capabilities: internal write-back unified configuration: level=3 *-cache:1 description: L2 cache physical id: 5 slot: CPU Internal L2 size: 512KiB capacity: 512KiB capabilities: internal write-back unified configuration: level=2 *-cache:2 description: L1 cache physical id: 4 slot: CPU Internal L1 size: 128KiB capacity: 128KiB capabilities: internal write-back configuration: level=1 *-cpu description: CPU product: Intel(R) Celeron(R) 2957U @ 1.40GHz vendor: Intel Corp. physical id: 24 bus info: cpu@0 version: Intel(R) Celeron(R) 2957U @ 1.40GHz slot: SOCKET 0 size: 1179MHz capacity: 3800MHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg cx16 xtpr pdcm pcid sse4_1 sse4_2 movbe popcnt xsave rdrand lahf_lm abm cpuid_fault epb invpcid_single pti tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust erms invpcid xsaveopt dtherm arat pln pts cpufreq configuration: cores=2 enabledcores=2 threads=2 *-memory:2 UNCLAIMED physical id: 2 *-memory:3 UNCLAIMED physical id: 3 *-pci description: Host bridge product: Haswell-ULT DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 0b width: 32 bits clock: 33MHz configuration: driver=hsw_uncore resources: irq:0 *-display description: VGA compatible controller product: Haswell-ULT Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 0b width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:44 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64) memory:c0000-dffff *-multimedia:0 description: Audio device product: Haswell-ULT HD Audio Controller vendor: Intel Corporation physical id: 3 bus info: pci@0000:00:03.0 version: 0b width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:47 memory:f7e14000-f7e17fff *-usb:0 description: USB controller product: 8 Series USB xHCI HC vendor: Intel Corporation physical id: 14 bus info: pci@0000:00:14.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:40 memory:f7e00000-f7e0ffff *-usbhost:0 product: xHCI Host Controller vendor: Linux 4.15.0-20-generic xhci-hcd physical id: 0 bus info: usb@2 logical name: usb2 version: 4.15 capabilities: usb-2.00 configuration: driver=hub slots=8 speed=480Mbit/s *-usbhost:1 product: xHCI Host Controller vendor: Linux 4.15.0-20-generic xhci-hcd physical id: 1 bus info: usb@3 logical name: usb3 version: 4.15 capabilities: usb-3.00 configuration: driver=hub slots=4 speed=5000Mbit/s *-communication description: Communication controller product: 8 Series HECI #0 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei_me latency=0 resources: irq:45 memory:f7e1d000-f7e1d01f *-multimedia:1 description: Audio device product: 8 Series HD Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:46 memory:f7e10000-f7e13fff *-pci:0 description: PCI bridge product: 8 Series PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: e4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:16 *-pci:1 description: PCI bridge product: 8 Series PCI Express Root Port 3 vendor: Intel Corporation physical id: 1c.2 bus info: pci@0000:00:1c.2 version: e4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:18 memory:f7d00000-f7dfffff *-network DISABLED description: Wireless interface product: QCA9565 / AR9565 Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:06:00.0 logical name: wlp6s0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=4.15.0-20-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11 resources: irq:18 memory:f7d00000-f7d7ffff memory:f7d80000-f7d8ffff *-pci:2 description: PCI bridge product: 8 Series PCI Express Root Port 4 vendor: Intel Corporation physical id: 1c.3 bus info: pci@0000:00:1c.3 version: e4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:19 ioport:e000(size=4096) memory:f7c00000-f7cfffff ioport:f0000000(size=1048576) *-network description: Ethernet interface product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:07:00.0 logical name: enp7s0 version: 07 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=off broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:42 ioport:e000(size=256) memory:f7c00000-f7c00fff memory:f0000000-f0003fff *-usb:1 description: USB controller product: 8 Series USB EHCI #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci-pci latency=0 resources: irq:23 memory:f7e1b000-f7e1b3ff *-usbhost product: EHCI Host Controller vendor: Linux 4.15.0-20-generic ehci_hcd physical id: 1 bus info: usb@1 logical name: usb1 version: 4.15 capabilities: usb-2.00 configuration: driver=hub slots=2 speed=480Mbit/s *-usb description: USB hub vendor: Intel Corp. physical id: 1 bus info: usb@1:1 version: 0.04 capabilities: usb-2.00 configuration: driver=hub slots=8 speed=480Mbit/s *-usb:0 description: USB hub product: USB2.0 Hub vendor: Action Star physical id: 2 bus info: usb@1:1.2 version: 1.09 capabilities: usb-2.00 configuration: driver=hub maxpower=100mA slots=5 speed=480Mbit/s *-usb:0 description: Keyboard product: USB HID vendor: Action Star physical id: 1 bus info: usb@1:1.2.1 version: 6.09 capabilities: usb-2.00 configuration: driver=usbhid maxpower=20mA speed=480Mbit/s *-usb:1 description: Keyboard product: USB Device vendor: A4TECH physical id: 3 bus info: usb@1:1.2.3 version: 1.91 capabilities: usb-1.10 configuration: driver=usbhid maxpower=100mA speed=12Mbit/s *-usb:2 description: Audio device product: Logitech USB Headset vendor: Logitech physical id: 4 bus info: usb@1:1.2.4 version: 1.27 capabilities: usb-1.10 audio-control configuration: driver=usbhid maxpower=100mA speed=12Mbit/s *-usb:3 description: USB hub product: USB2.0 Hub vendor: Action Star physical id: 5 bus info: usb@1:1.2.5 version: 1.09 capabilities: usb-2.00 configuration: driver=hub maxpower=100mA slots=5 speed=480Mbit/s *-usb:0 description: Keyboard product: USB HID vendor: Action Star physical id: 1 bus info: usb@1:1.2.5.1 version: 6.09 capabilities: usb-2.00 configuration: driver=usbhid maxpower=20mA speed=480Mbit/s *-usb:1 description: Keyboard product: USB Keyboard vendor: Logitech physical id: 2 bus info: usb@1:1.2.5.2 version: 64.00 capabilities: usb-1.10 configuration: driver=usbhid maxpower=90mA speed=1Mbit/s *-usb:1 description: Mass storage device product: Mass Storage Device vendor: JetFlash physical id: 3 bus info: usb@1:1.3 logical name: scsi2 version: 11.00 capabilities: usb-2.00 scsi emulated scsi-host configuration: driver=usb-storage maxpower=500mA speed=480Mbit/s *-disk description: SCSI Disk product: Transcend 4GB vendor: JetFlash physical id: 0.0.0 bus info: scsi@2:0.0.0 logical name: /dev/sdb version: 1100 size: 3864MiB (4051MB) capabilities: removable configuration: ansiversion=4 logicalsectorsize=512 sectorsize=512 *-medium physical id: 0 logical name: /dev/sdb size: 3864MiB (4051MB) capabilities: partitioned partitioned:dos configuration: signature=872c0843 *-volume description: Linux filesystem partition physical id: 1 logical name: /dev/sdb1 logical name: /media/joe/Fedora-Xfce-Live-28-1-1 capacity: 3863MiB capabilities: primary configuration: mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,nojoliet,check=s,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400 state=mounted *-usb:2 description: Video product: Integrated_Webcam_HD vendor: SuYin physical id: 5 bus info: usb@1:1.5 version: 32.75 capabilities: usb-2.00 configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s *-usb:3 description: Bluetooth wireless interface vendor: Atheros Communications, Inc. physical id: 6 bus info: usb@1:1.6 version: 0.02 capabilities: bluetooth usb-1.10 configuration: driver=btusb maxpower=100mA speed=12Mbit/s *-usb:4 description: Generic USB device product: USB2.0-CRW vendor: Generic physical id: 8 bus info: usb@1:1.8 version: 39.60 capabilities: usb-2.00 configuration: driver=rtsx_usb maxpower=500mA speed=480Mbit/s *-isa description: ISA bridge product: 8 Series LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 04 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: driver=lpc_ich latency=0 resources: irq:0 *-storage description: SATA controller product: 8 Series SATA Controller 1 [AHCI mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 04 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list configuration: driver=ahci latency=0 resources: irq:41 ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:f7e1a000-f7e1a7ff *-serial UNCLAIMED description: SMBus product: 8 Series SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 04 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:f7e19000-f7e190ff ioport:f040(size=32) *-scsi:0 physical id: 8 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: WDC WD3200LPVX-0 vendor: Western Digital physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 1A01 size: 298GiB (320GB) capabilities: gpt-1.00 partitioned partitioned:gpt configuration: ansiversion=5 guid=4c57dc70-d624-4402-b0fc-0fbe1ef6ff51 logicalsectorsize=512 sectorsize=4096 *-volume:0 UNCLAIMED description: Windows FAT volume vendor: mkfs.fat physical id: 1 bus info: scsi@0:0.0.0,1 version: FAT32 size: 92MiB capacity: 93MiB capabilities: boot fat initialized configuration: FATs=2 filesystem=fat *-volume:1 description: Linux swap volume vendor: Linux physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 version: 1 size: 976MiB capacity: 976MiB capabilities: nofs swap initialized configuration: filesystem=swap pagesize=4095 *-volume:2 description: EXT4 volume vendor: Linux physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 logical name: / version: 1.0 size: 14GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized configuration: created=2018-05-12 03:31:56 filesystem=ext4 lastmountpoint=/ modified=2018-05-17 04:15:00 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2018-05-17 04:15:04 state=mounted *-volume:3 description: EXT4 volume vendor: Linux physical id: 4 bus info: scsi@0:0.0.0,4 logical name: /dev/sda4 logical name: /home version: 1.0 size: 267GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized configuration: created=2018-05-12 03:31:57 filesystem=ext4 lastmountpoint=/home modified=2018-05-17 04:15:17 mount.fstype=ext4 mount.options=rw,relatime,data=ordered mounted=2018-05-17 04:15:17 state=mounted *-volume:4 description: EXT4 volume vendor: Linux physical id: 5 bus info: scsi@0:0.0.0,5 logical name: /dev/sda5 version: 1.0 size: 14GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized configuration: created=2018-05-16 06:44:38 filesystem=ext4 lastmountpoint=/ modified=2018-05-17 03:56:43 mounted=2018-05-17 03:56:47 state=clean *-scsi:1 physical id: 9 logical name: scsi1 capabilities: emulated *-cdrom description: DVD-RAM writer product: DVD+-RW SU-208FB vendor: TSSTcorp physical id: 0.0.0 bus info: scsi@1:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: D200 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=open *-battery description: Lithium Ion Battery product: DELL T1G4M44 vendor: LGC-LGC2.8 physical id: 1 slot: Sys. Battery Bay capacity: 28000mWh configuration: voltage=14,8V *-network:0 description: Ethernet interface physical id: 2 logical name: virbr0 capabilities: ethernet physical configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes *-network:1 DISABLED description: Ethernet interface physical id: 3 logical name: virbr0-nic size: 10Mbit/s capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: user 1586 F.... pulseaudio /dev/snd/controlC1: user 1586 F.... pulseaudio /dev/snd/controlC0: user 1586 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=48eddef1-3af4-4d74-9727-de40a729a9db InstallationDate: Installed on 2018-05-11 (5 days ago) InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) MachineType: Dell Inc. Inspiron 3542 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=a069f8fa-ff9f-4bd9-82af-a0b4ca9d3ecc ro ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/13/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0FKWR5 dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0FKWR5:rvrA12:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3542 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. 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