This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1774793
Title:
touchpad not detected
Status in linux package in Ubuntu:
Confirmed
Bug description:
I'm unable to get the name of the touchpad on system. And, I'm unable to copy
text as well to support investigation on this bug-report. The following
bug-report was the closest to my issue. However, I tried to use the patched
kernel (mainline 4.17.0-1-generic) but it didn't fix my problem.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
I tried updating the GRUB_CMDLINE_LINUX_DEFAULT wit i8042.reset and
i8042.nomux, but it didn't work as well.
I'm using Ubuntu 18.08 LTS on a tablet PC that came preloaded with windows
10. The device is called Cherry ZE55L, it's very close to Chuwi products.
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ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (2 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: ubuntu-release-upgrader (not installed)
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
Tags: bionic dist-upgrade
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hussam 1675 F.... pulseaudio
/dev/snd/controlC1: hussam 1675 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-30 (3 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Cherry ZE55
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-1-generic
root=UUID=162571f7-a7f2-4cd6-b090-0f4453300b7b ro quiet splash i8042.reset
i8042.nomux i8042.nopnp i8042.noloop vt.handoff=1
ProcVersionSignature: Ubuntu 4.17.0-1.2~lp1728244-generic 4.17.0-rc6
RelatedPackageVersions:
linux-restricted-modules-4.17.0-1-generic N/A
linux-backports-modules-4.17.0-1-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.17.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/18/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: WH-BI-13.3-S133AR100-A54A-036-E
dmi.board.asset.tag: Default string
dmi.board.name: i1331
dmi.board.vendor: alldocube
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 9
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrWH-BI-13.3-S133AR100-A54A-036-E:bd01/18/2018:svnCherry:pnZE55:pvrDefaultstring:rvnalldocube:rni1331:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: ZE55
dmi.product.version: Default string
dmi.sys.vendor: Cherry
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