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On 2017-11-07T16:58:32+00:00 jcs wrote:

Created attachment 260537
dmesg

No audio comes out of the right speaker on the laptop. When playing a
test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the
right-channel audio is never heard (i.e., it does not get converted into
mono and played through the left speaker).

When plugging in headphones, audio is heard from both channels.

In Windows, both speakers work, so it is not a physical problem with the
speakers.

This is being moved upstream from the Ubuntu bug at
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987

alsa-info.sh output at http://www.alsa-
project.org/db/?f=dbe13f8a856c2178d5794cb787b153b6ce311a80

Reply at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/9

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On 2017-11-07T17:02:25+00:00 jcs wrote:

Created attachment 260539
alsa-info.sh output

Reply at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/11

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On 2018-02-25T22:37:19+00:00 jerin04 wrote:

Hello, is this bug assigned to anyone? Never used bug tracker before.

Just want put more voice to this bug as I have a Matebook X as well.
Only one of the speakers work. I am sure there are others buying this
machine and wants to run linux variants.

Some more info in case it helps: https://github.com/lidel/linux-on-
huawei-matebook-x-2017

Reply at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/12

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On 2018-03-12T05:31:32+00:00 samsau wrote:

Bump. 
I am one of the aforementioned 'others'. The problem is rather annoying and 
hasn't been solved as of 4.15.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/13

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On 2018-06-05T06:26:52+00:00 hajek1 wrote:

Mee too. I can confirm the problem on 4.16.13-1-ARCH kernel.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1721987/comments/15


** Changed in: linux
       Status: Unknown => Confirmed

** Changed in: linux
   Importance: Unknown => Medium

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1721987

Title:
  No sound from right audio channel

Status in Linux:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  No audio comes out of the right speaker on the laptop.  When playing a
  test video such as https://www.youtube.com/watch?v=hTvJoYnpeRQ the
  right-channel audio is never heard (i.e., it does not get converted
  into mono and played through the left speaker).

  When plugging in headphones, audio is heard from both channels.

  In Windows, both speakers work, so it is not a physical problem with
  the speakers.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-12-generic 4.13.0-12.13 [modified: 
boot/vmlinuz-4.13.0-12-generic]
  ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
  Uname: Linux 4.13.0-12-generic x86_64
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       1127 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct  7 12:58:01 2017
  InstallationDate: Installed on 2017-10-07 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  MachineType: HUAWEI HUAWEI MateBook X
  ProcEnviron:
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-12-generic.efi.signed 
root=UUID=f0a69f35-7c1e-4280-b325-6b7fec6e174a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-12-generic N/A
   linux-backports-modules-4.13.0-12-generic  N/A
   linux-firmware                             1.168
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2017
  dmi.bios.vendor: HUAWEI
  dmi.bios.version: 1.12
  dmi.board.name: HUAWEI MateBook X
  dmi.board.vendor: HUAWEI
  dmi.board.version: 2.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: HUAWEI
  dmi.modalias: 
dmi:bvnHUAWEI:bvr1.12:bd08/14/2017:svnHUAWEI:pnHUAWEIMateBookX:pvr2.0:rvnHUAWEI:rnHUAWEIMateBookX:rvr2.0:cvnHUAWEI:ct10:cvr:
  dmi.product.family: HUAWEI MateBook
  dmi.product.name: HUAWEI MateBook X
  dmi.product.version: 2.0
  dmi.sys.vendor: HUAWEI

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