Javi,
My first thought is that it looks like the kernel doesn't have a driver
that supports your bluetooth hardware. If it did then the 'rfkill'
command would usually mention "bluetooth".
Next, please run the following commands on the machine:
lspci -k > lspci.txt
lsusb > lsusb.txt
dmesg > dmesg.txt
dpkg -l > dpkg.txt
and then attach the resulting four text files to this bug.
** Tags added: bionic
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1776859
Title:
Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
Status in bluez package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello,
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I
do not either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell
extension...), but the same issue remains.
It is no blocked either, I've tried "sudo rfkill list" in every
modification and always the same:
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no
Do someone know what might be happening? Any solution?
Thank you so much in advance.
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