So you know the version: On 14 June 2018 at 12:12, Javier Rodríguez <javivi.r...@gmail.com> wrote:
> File added. > > Never used it in windows, never needed it. > > And I installed bluez via "ubuntu's software", should I remove from there? > > > On 14 June 2018 at 11:54, Daniel van Vugt <daniel.van.v...@canonical.com> > wrote: > >> It appears you have a PCI-connected card: >> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter >> >> But it's unclear if your wifi card supports bluetooth at all. In one >> case on the web an engineer has mentioned "Some of the 4313's have BT, >> and some don't.". I still can't find evidence your laptop supports >> bluetooth at all. Did it work in Windows? >> >> Also, please add the missing file: >> dpkg -l > dpkg.txt >> >> Finally, if you installed bluez via a snap, please try removing it. >> >> ** Changed in: linux (Ubuntu) >> Status: New => Incomplete >> >> ** No longer affects: bluez (Ubuntu) >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1776859 >> >> Title: >> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) >> >> Status in linux package in Ubuntu: >> Incomplete >> >> Bug description: >> Hello, >> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I >> cannot turn on the bluetooth. It's not that it doesn't find the devises, >> but I do not either have the option to turn it on. >> I've tried installing all drivers I have found (bluez gnome, blueman, >> shell extension...), but the same issue remains. >> >> It is no blocked either, I've tried "sudo rfkill list" in every >> modification and always the same: >> >> 0: acer-wireless: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> 1: phy0: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> 2: brcmwl-0: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> >> >> Do someone know what might be happening? Any solution? >> >> Thank you so much in advance. >> --- >> ProblemType: Bug >> ApportVersion: 2.20.9-0ubuntu7.2 >> Architecture: amd64 >> CurrentDesktop: ubuntu:GNOME >> DistroRelease: Ubuntu 18.04 >> InstallationDate: Installed on 2018-05-15 (29 days ago) >> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 >> (20180426) >> InterestingModules: bluetooth >> MachineType: Acer Aspire E1-571 >> NonfreeKernelModules: wl >> Package: linux >> PackageArchitecture: amd64 >> ProcEnviron: >> TERM=xterm-256color >> PATH=(custom, no user) >> XDG_RUNTIME_DIR=<set> >> LANG=es_ES.UTF-8 >> SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic >> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 >> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 >> Tags: third-party-packages bionic wayland-session >> Uname: Linux 4.15.0-23-generic x86_64 >> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale >> cualquier paquete de terceros e inténtelo de nuevo. >> UpgradeStatus: No upgrade log present (probably fresh install) >> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo >> _MarkForUpload: True >> dmi.bios.date: 02/19/2013 >> dmi.bios.vendor: Insyde Corp. >> dmi.bios.version: V2.14 >> dmi.board.asset.tag: Type2 - Board Asset Tag >> dmi.board.name: EA50_HC_CR >> dmi.board.vendor: Acer >> dmi.board.version: Type2 - Board Version >> dmi.chassis.type: 10 >> dmi.chassis.vendor: Insyde Corp. >> dmi.chassis.version: V2.14 >> dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd >> 02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_ >> HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: >> dmi.product.family: Type1Family >> dmi.product.name: Aspire E1-571 >> dmi.product.version: V2.14 >> dmi.sys.vendor: Acer >> hciconfig: >> >> To manage notifications about this bug go to: >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859 >> /+subscriptions >> > > ** Attachment added: "Captura de pantalla de 2018-06-14 12-18-10.png" https://bugs.launchpad.net/bugs/1776859/+attachment/5152506/+files/Captura%20de%20pantalla%20de%202018-06-14%2012-18-10.png -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) Status in linux package in Ubuntu: Incomplete Bug description: Hello, I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on. I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains. It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same: 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: brcmwl-0: Wireless LAN Soft blocked: no Hard blocked: no Do someone know what might be happening? Any solution? Thank you so much in advance. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-05-15 (29 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: bluetooth MachineType: Acer Aspire E1-571 NonfreeKernelModules: wl Package: linux PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_ES.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Tags: third-party-packages bionic wayland-session Uname: Linux 4.15.0-23-generic x86_64 UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo. UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/19/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HC_CR dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Insyde Corp. dmi.chassis.version: V2.14 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: dmi.product.family: Type1Family dmi.product.name: Aspire E1-571 dmi.product.version: V2.14 dmi.sys.vendor: Acer hciconfig: To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
