Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].
If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17 ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Also affects: linux (Ubuntu Bionic) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Bionic) Importance: Undecided => High ** Changed in: linux (Ubuntu Bionic) Status: New => Incomplete ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-da-key ** Tags added: needs-bisect -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776616 Title: Ubuntu 18.04 getting stuck at "Starting Reboot" and "Starting Power- Off" Status in linux package in Ubuntu: Incomplete Status in linux source package in Bionic: Incomplete Bug description: Hardware: HPE ProLiant DL360 gen9 Ubuntu Version: 18.04 Problem: When rebooting the server, everything goes well (shutting down services, unmounting etc) until the last step where it reads "Starting Reboot". At this point the system is getting stuck and nothing else can can be done than holding the power button in for a long enough time to turn it off. At the same time as the system get stuck, a red error light is lightening up on the server. This light is green until it reaches this "Starting Reboot" stage. The same happens if the server is shutdown, with the difference that the last message is "Starting Power-Off" instead of "Starting Reboot". The server is installed with a new clean 18.04 installation. This server was rebooting/shutting down without a problem with all releases between 16.04 and 17.10. This problem is serious as it prevents remote reboot. --- ProblemType: Bug AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 Jun 13 11:16 seq crw-rw---- 1 root audio 116, 33 Jun 13 11:16 timer AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay' ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord' AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=none MachineType: HP ProLiant DL360 Gen9 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: linux (not installed) PciMultimedia: ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 mgadrmfb ProcKernelCmdLine: BOOT_IMAGE=/ROOT/ubuntu@/boot/vmlinuz-4.15.0-23-generic root=ZFS=rpool/ROOT/ubuntu ro ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-23-generic N/A linux-backports-modules-4.15.0-23-generic N/A linux-firmware 1.173.1 RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill' Tags: bionic Uname: Linux 4.15.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 05/21/2018 dmi.bios.vendor: HP dmi.bios.version: P89 dmi.board.name: ProLiant DL360 Gen9 dmi.board.vendor: HP dmi.chassis.type: 23 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrP89:bd05/21/2018:svnHP:pnProLiantDL360Gen9:pvr:rvnHP:rnProLiantDL360Gen9:rvr:cvnHP:ct23:cvr: dmi.product.family: ProLiant dmi.product.name: ProLiant DL360 Gen9 dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776616/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp