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apport-collect 1776416
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1776416
Title:
Sound stopped working after update 11/06/18 7pm GMT
Status in alsa-driver package in Ubuntu:
Confirmed
Status in linux package in Ubuntu:
Incomplete
Bug description:
Sound was working fine until the update.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2094 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jun 12 08:30:09 2018
InstallationDate: Installed on 2017-05-26 (381 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 2094 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.05 02/23/2017
dmi.board.asset.tag: Tag 12345
dmi.board.name: P65_67HSHP
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.name: P65_67HSHP
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
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