A computer is 50% useless without sound. You don't seem to be in hurry 
to roll this back to end my misery. This is the second time this has 
happened, the first had to be fixed by an engineer. Seriously thinking 
of using Windows, or seeing an engineer again because of your update. 
The thing I miss about Windows is the ability to 'Go Back' to a previous 
session. PC Specialist whom built my high-end machine warned me not to 
use Linux...


On 16/06/18 21:31, Sergey wrote:
> ** Also affects: linux
>     Importance: Undecided
>         Status: New
>

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1776416

Title:
  Sound stopped working after update 11/06/18 7pm GMT

Status in Linux:
  New
Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Sound was working fine until the update.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
  Uname: Linux 4.4.0-128-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       2094 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jun 12 08:30:09 2018
  InstallationDate: Installed on 2017-05-26 (381 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no username)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user       2094 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/23/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.05.05 02/23/2017
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P65_67HSHP
  dmi.board.vendor: CLEVO
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.name: P65_67HSHP
  dmi.product.version: Not Applicable
  dmi.sys.vendor: PC Specialist Limited

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