This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1779670 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1779670 Title: kernel report error on nouveau driver for Acer Aspiere A715-71G-54LH, causing hanged machine when shutdown Status in linux package in Ubuntu: Incomplete Bug description: Hello everybody. this is the first time i report a issue here. Sorry my broken english :) Recently i bought a a Acer Aspire A715-71G-54LH with NVIDIA graphic card, by default after installation it runs nouveau driver. The graphics looks fine but suddently strange things start happeing: + computer hanged at startup (some times, sometimes not) + shutdown hanged after clicking the "logout" button (all the times) + shutdown hanged after calling "shutdown -h now" command (all the times) All this issues happened when nouveau driver was active, after changing to a nvidia propietary driver then it starts working fine again with no issues at all. Resume: + (NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev a1)) + Linux version 4.15.0-23-generic (buildd@lgw01-amd64-055) + Ubuntu 4.15.0-23.25-generic 4.15.18 By running "journalctl -b -1" it shows the error (please see attachments), this log happened when nouveau was active. The nvidia-driver produces no error at all) Thnku very much. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1779670/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp