Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc3


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1780013

Title:
  Keyboard Backlight not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Tryed to set up /etc/default/grub with
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor" and
  created /usr/share/X11/xorg.conf.d/80-backlight.conf with:

  Section "Device"
      Identifier  "Intel Graphics"
      Driver      "intel"
      Option      "AccelMethod"     "sna"
      Option      "Backlight"       "acpi_video0"
      BusID       "PCI:0:2:0"
  EndSection

  Still not working!

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-24-generic 4.15.0-24.26
  ProcVersionSignature: Ubuntu 4.15.0-24.26-generic 4.15.18
  Uname: Linux 4.15.0-24-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tprigas    1679 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul  4 05:37:45 2018
  InstallationDate: Installed on 2018-06-27 (7 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: TOSHIBA QOSMIO X770
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-24-generic 
root=UUID=3ce7f2da-4fdf-4100-b7d3-0a9be1c0d836 ro quiet splash 
acpi_backlight=vendor vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-24-generic N/A
   linux-backports-modules-4.15.0-24-generic  N/A
   linux-firmware                             1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2012
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 2.10
  dmi.board.asset.tag: NULL
  dmi.board.name: PGRAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvr2.10:bd10/30/2012:svnTOSHIBA:pnQOSMIOX770:pvrPSBY5E-02Q00NEP:rvnTOSHIBA:rnPGRAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.family: ABCDEFGHIJKLMNOPQRSTUVWXYZ
  dmi.product.name: QOSMIO X770
  dmi.product.version: PSBY5E-02Q00NEP
  dmi.sys.vendor: TOSHIBA

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