Sound working again thanks to an engineer. Apparently, the sound drivers need to be updated. Would have hated to use Windows 10 as their updates are dreadful.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776416 Title: Sound stopped working after update 11/06/18 7pm GMT Status in Linux: New Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: Sound was working fine until the update. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131 Uname: Linux 4.4.0-128-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 2094 F.... pulseaudio CurrentDesktop: Unity Date: Tue Jun 12 08:30:09 2018 InstallationDate: Installed on 2017-05-26 (381 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no username) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 2094 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.05 02/23/2017 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65_67HSHP dmi.board.vendor: CLEVO dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.0502/23/2017:bd02/23/2017:svnPCSpecialistLimited:pnP65_67HSHP:pvrNotApplicable:rvnCLEVO:rnP65_67HSHP:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.name: P65_67HSHP dmi.product.version: Not Applicable dmi.sys.vendor: PC Specialist Limited To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1776416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
