Hello, This project bugtracker is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service.
I'll move it to the linux project which covers the kernel and most suspend issues, and would appreciate if you would read the suspend debugging guide and provide the information requested there: https://wiki.ubuntu.com/DebuggingKernelSuspend#Debugging_information_to_provide_in_your_bug_report ** Project changed: canonical-identity-provider => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784183 Title: ubuntu 18.04 will not suspend laptop/not nvidia related Status in linux package in Ubuntu: New Bug description: I upgraded from Lubuntu 17.10 to 18.04 My laptop is set to suspend upon laptop lid closing. I do not have a dedicated gpu (often listed as cause of suspend problem). When I close the lid, or select the suspend command from GUI, the screen goes black, fans continue to run, LED's remain lit (flash during suspend). Laptop will then not recover unless hard shutdown via holding power button down. Screen remains blank. No keyboard or mouse inputs work. Using lenovo thinkpad, 4gb ram, intel celeron CPU, intel HD integrated graphics. Went through this once, found no useful solution, wipes HDD and used another OS (elementary OS). This is a small form factor PC. If I cannot open and close it, moving it in and out of suspend easily, I will replace the OS again. Booting and shutting down is not practical for something meant to be a mobility focused device. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784183/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp