apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1786341/+attachment/5173492/+files/ProcInterrupts.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1786341 Title: Touchpad doesn't work Status in linux package in Ubuntu: Confirmed Bug description: Hello! I have Asus of TUF GAMING FX504 series. When I connect external mouse it works. However touchpad doesn't response at all. Output of "cat /proc/bus/input/devices" command doesn't show any kind of touchpad device. I have Ubuntu 18.04.1 LTS installed. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: firefly 1445 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-07-06 (34 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:5666 IMC Networks Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 005: ID 2717:5001 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. TUF GAMING FX504GD_FX80GD Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=fa887fbb-ea9a-48ca-996f-8246577c2af3 ro quiet splash nouveau.modeset=0 acpi_backlight=vendor vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-30-generic N/A linux-backports-modules-4.15.0-30-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/11/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX504GD.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX504GD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX504GD.310:bd05/11/2018:svnASUSTeKCOMPUTERINC.:pnTUFGAMINGFX504GD_FX80GD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX504GD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF GAMING dmi.product.name: TUF GAMING FX504GD_FX80GD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: firefly 1445 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-07-06 (34 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:5666 IMC Networks Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 005: ID 2717:5001 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. TUF GAMING FX504GD_FX80GD Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=fa887fbb-ea9a-48ca-996f-8246577c2af3 ro quiet splash nouveau.modeset=0 acpi_backlight=vendor vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-30-generic N/A linux-backports-modules-4.15.0-30-generic N/A linux-firmware 1.173.1 Tags: bionic Uname: Linux 4.15.0-30-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/11/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FX504GD.310 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FX504GD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX504GD.310:bd05/11/2018:svnASUSTeKCOMPUTERINC.:pnTUFGAMINGFX504GD_FX80GD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX504GD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: TUF GAMING dmi.product.name: TUF GAMING FX504GD_FX80GD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1786341/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
