This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1789222 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1789222 Title: built-in touchpad no longer loaded by kernel after upgrade on Dell Lattitude 7480 P73G Status in linux package in Ubuntu: Incomplete Bug description: After performing software package upgrade, including kernel upgrade on Ubuntu 16.04 LTS, the touchpad no longer functions. The device does not appear in /proc/bus/input/devices Ubuntu 16.04.5 LTS 4.13.0-45-generic #50~16.04.1-Ubuntu SMP Wed May 30 11:18:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=5a83f0e3-ffe4-4963-83b1-ede0b4106f42 InstallationDate: Installed on 2017-08-24 (367 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) IwConfig: enp0s31f6 no wireless extensions. lo no wireless extensions. docker0 no wireless extensions. MachineType: Dell Inc. Latitude 7480 Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash ProcVersionSignature: Ubuntu 4.15.0-32.35~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-32-generic N/A linux-backports-modules-4.15.0-32-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial Uname: Linux 4.15.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm dialout docker lpadmin sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.2 dmi.board.name: 00F6D3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.2:bd06/13/2017:svnDellInc.:pnLatitude7480:pvr:rvnDellInc.:rn00F6D3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7480 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1789222/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp