Public bug reported:
I have a HP Mini 210-1170NR that I have been using since Ubuntu 14 I
believe. I have at it at 16 and currently (recently re-install 17.10
because of the possible "bug" in upgrading to 18.10.1 or even a fresh
install of 18.10.1 on this same system. I believe I do remembering
upgrading to 18.10 with success, but when it tries to go to 18.10.1 that
is where the issue occurs.
Through at least 3 attempts to upgrade my laptop to 18.10.1 it will go through
the upgrade with out any errors or warnings until it does the last reboot into
the updated version. It will bring up the screen that just has Ubuntu on it
with the row of dots, it will go through at least one cycle of changing the
colors of the dots, it will display the mouse pointer, which will not move when
the mouse is moved, there will be some activity on the drive (the drive light
will flash for about 5 minutes, but not sure of the exact time) then even it
will not flash anymore. The screen will go blank after no activity, but moving
the mouse or clicking on keys will not cause the screen to turn the display
back on.
Since the information gathered here is more for a working system and not the
system that is having issues, and I seem to be able to re-create the issue at
will, I will try and proceed with the upgrade to 18.10.1 and see if it "works"
this time.
What I can use from you is maybe an iso or instructions to possibly
gather additional information that could be used to determine why it is
not completing the update process.
Any assistants you can provide will be gratefully appreciated. This is
an old windows system that I put Ubuntu on and it could be I go back to
16.. and leave it there.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-46-generic 4.13.0-46.51
ProcVersionSignature: Ubuntu 4.13.0-46.51-generic 4.13.16
Uname: Linux 4.13.0-46-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: james 1317 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 3 09:08:40 2018
HibernationDevice: RESUME=UUID=393e2e20-215e-4082-bca5-cc6f1a2f5b85
InstallationDate: Installed on 2018-09-02 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Hewlett-Packard HP Mini 210-1100
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-46-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-46-generic N/A
linux-backports-modules-4.13.0-46-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3660
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 48.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.24:bd03/18/2011:svnHewlett-Packard:pnHPMini210-1100:pvr0491110000202B00000300000:rvnHewlett-Packard:rn3660:rvr48.26:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.family: 103C_5335KV
dmi.product.name: HP Mini 210-1100
dmi.product.version: 0491110000202B00000300000
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
** Attachment added: "lspci-vnvn.log"
https://bugs.launchpad.net/bugs/1790506/+attachment/5184077/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1790506
Title:
Upgrading to 18.04.1 from 17.10
Status in linux package in Ubuntu:
New
Bug description:
I have a HP Mini 210-1170NR that I have been using since Ubuntu 14 I
believe. I have at it at 16 and currently (recently re-install 17.10
because of the possible "bug" in upgrading to 18.10.1 or even a fresh
install of 18.10.1 on this same system. I believe I do remembering
upgrading to 18.10 with success, but when it tries to go to 18.10.1
that is where the issue occurs.
Through at least 3 attempts to upgrade my laptop to 18.10.1 it will go
through the upgrade with out any errors or warnings until it does the last
reboot into the updated version. It will bring up the screen that just has
Ubuntu on it with the row of dots, it will go through at least one cycle of
changing the colors of the dots, it will display the mouse pointer, which will
not move when the mouse is moved, there will be some activity on the drive (the
drive light will flash for about 5 minutes, but not sure of the exact time)
then even it will not flash anymore. The screen will go blank after no
activity, but moving the mouse or clicking on keys will not cause the screen to
turn the display back on.
Since the information gathered here is more for a working system and not the
system that is having issues, and I seem to be able to re-create the issue at
will, I will try and proceed with the upgrade to 18.10.1 and see if it "works"
this time.
What I can use from you is maybe an iso or instructions to possibly
gather additional information that could be used to determine why it
is not completing the update process.
Any assistants you can provide will be gratefully appreciated. This is
an old windows system that I put Ubuntu on and it could be I go back
to 16.. and leave it there.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-46-generic 4.13.0-46.51
ProcVersionSignature: Ubuntu 4.13.0-46.51-generic 4.13.16
Uname: Linux 4.13.0-46-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: james 1317 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 3 09:08:40 2018
HibernationDevice: RESUME=UUID=393e2e20-215e-4082-bca5-cc6f1a2f5b85
InstallationDate: Installed on 2018-09-02 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Hewlett-Packard HP Mini 210-1100
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-46-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-46-generic N/A
linux-backports-modules-4.13.0-46-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3660
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 48.26
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.24:bd03/18/2011:svnHewlett-Packard:pnHPMini210-1100:pvr0491110000202B00000300000:rvnHewlett-Packard:rn3660:rvr48.26:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.family: 103C_5335KV
dmi.product.name: HP Mini 210-1100
dmi.product.version: 0491110000202B00000300000
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1790506/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
