apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1790606/+attachment/5185354/+files/UdevDb.txt

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https://bugs.launchpad.net/bugs/1790606

Title:
  Acer Aspire ES-512 cannot hibernate/suspend on newer kernels than 3.17

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  On my Acer Aspire ES-512 suspend as well as hibernate freeze the
  kubuntu 18.04 that I installed on a 18G deleted partition. Apparently,
  suspend/hibernate succeed partially only, so that it cannot resume.

  The latest kernel where suspend/hibernate work is 3.17, which however
  has problems with touchpad. That is, I use 3.16.57. From 3.18 and all
  later kernels suspend/hibernate does not work.

  It does not help: 
   - to change /etc/default/grup adding RESUME=UUID=<uuid of swap> or 
nouveau.modeset=0 to GRUB_CMDLINE_LINUX. 
   - to enable hibernate in 
/var/lib/polkit-1/localauthority/10-vendor.d/com.ubuntu.desktop.pkla. 
  - to use Feng's fixed kernel. 
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1774950/comments/61). 
  - /sys/power/ files seems to be alright: cat disk mem_sleep state 
  [platform] shutdown reboot suspend test_resume 
  s2idle [deep]
  freeze mem disk
  
https://askubuntu.com/questions/1029474/ubuntu-18-04-dell-xps13-9370-no-longer-suspends-on-lid-close/1044270#1044270
  - busctl call org.freedesktop.login1 /org/freedesktop/login1 
org.freedesktop.login1.Manager CanSuspend: s "yes"

  If anyone want additional information, just let me know.

  I don't know how to update BIOS on Acer Aspire ES1-512 from Linux:
  https://help.ubuntu.com/community/BIOSUpdate

  I have tried the following kernels:

  Found installed: 3.17.1-031701.201410150735
  Found installed: 3.18.120-0318120.201808280231
  Found installed: 4.15.0.33.35
  Found installed: 3.18.18-031818.201507101433
  Found installed: 4.15.0-33.36
  Found installed: 3.16.45-031645.201707030336
  Found installed: 4.18.5-041805.201808241320
  Found installed: 3.18.1-031801.201412170637
  Found installed: 3.18.36-031836.201606230133
  Found installed: 4.15.0-29.31
  Found installed: 4.1.11-040111.201510261146
  Found installed: 3.17.8-031708.201501081837
  Found installed: 4.14.41-041441.201806042208
  Found installed: 3.16.57-031657.201806170831
  Found installed: 3.18.2-031802.201501082011

  ubuntu-bug linux 
  says that the bug is about a non-installed package (?)

  lsb_release -rd
  Description:    Ubuntu 18.04.1 LTS
  Release:        18.04

  cat /proc/version 
  Linux version 4.14.41-041441-generic (kernel@kathleen) (gcc version 7.3.0 
(Ubuntu 7.3.0-20ubuntu1)) #201806042208 SMP Mon Jun 4 22:10:20 UTC 2018

  debconf-show uswsusp
    uswsusp/RSA_passphrase_v: (password omitted)
    uswsusp/RSA_passphrase: (password omitted)
    uswsusp/compress: true
    uswsusp/image_size: 2147483647
    uswsusp/max_loglevel:
    uswsusp/resume_offset:
    uswsusp/suspend_loglevel:
    uswsusp/early_writeout: true
    uswsusp/encrypt: false
    uswsusp/no_swap:
    uswsusp/RSA_key_file: /etc/uswsusp.key
    uswsusp/compute_checksum: false
    uswsusp/no_snapshot:
    uswsusp/RSA_key_bits: 1024
    uswsusp/continue_without_swap: true
    uswsusp/shutdown_method: platform
    uswsusp/snapshot_device:
    uswsusp/create_RSA_key: false
    uswsusp/resume_device: 
/dev/disk/by-uuid/aea65d92-3a0e-4ae2-a018-ac663635fefd

  
  lshw -short
  H/W path Device Class Description
  ======================================================
                              system Aspire ES1-512 (EA53_BM_083D_1.09)
  /0 bus Aspire ES1-512
  /0/0 memory 64KiB BIOS
  /0/4 processor Intel(R) Celeron(R) CPU N2840 @ 2.16GHz
  /0/4/8 memory 32KiB L1 cache
  /0/4/9 memory 1MiB L2 cache
  /0/7 memory 24KiB L1 cache
  /0/f memory 8GiB System Memory
  /0/f/0 memory 8GiB SODIMM DDR3 Synchronous 1333 MHz (0,8 ns)
  /0/f/1 memory SODIMM [empty]
  /0/100 bridge Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register
  /0/100/2 display Atom Processor Z36xxx/Z37xxx Series Graphics & Display
  /0/100/13 storage Atom Processor E3800 Series SATA AHCI Controller
  /0/100/14 bus Atom Processor Z36xxx/Z37xxx, Celeron N2000 Series USB xHCI
  /0/100/14/0 usb3 bus xHCI Host Controller
  /0/100/14/1 usb2 bus xHCI Host Controller
  /0/100/14/1/3 bus USB2.0 Hub
  /0/100/14/1/3/1 communication Atheros AR3012 Bluetooth
  /0/100/14/1/3/2 input USB Receiver
  /0/100/14/1/3/4 generic USB2.0-CRW
  /0/100/14/1/4 multimedia VGA Webcam
  /0/100/1a generic Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine
  /0/100/1b multimedia Atom Processor Z36xxx/Z37xxx Series High Definition 
Audio Controller
  /0/100/1c bridge Atom Processor E3800 Series PCI Express Root Port 1
  /0/100/1c.2 bridge Atom Processor E3800 Series PCI Express Root Port 3
  /0/100/1c.2/0 wls2 network QCA9565 / AR9565 Wireless Network Adapter
  /0/100/1c.3 bridge Atom Processor E3800 Series PCI Express Root Port 4
  /0/100/1c.3/0 ens3 network RTL8111/8168/8411 PCI Express Gigabit Ethernet 
Controller
  /0/100/1d bus Atom Processor Z36xxx/Z37xxx Series USB EHCI
  /0/100/1d/1 usb1 bus EHCI Host Controller
  /0/100/1f bridge Atom Processor Z36xxx/Z37xxx Series Power Control Unit
  /0/100/1f.3 bus Atom Processor E3800 Series SMBus Controller
  /0/1 scsi0 storage
  /0/1/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-22J
  /0/1/0.0.0/1 /dev/sda1 volume 4095KiB BIOS Boot partition
  /0/1/0.0.0/2 /dev/sda2 volume 18GiB EXT4 volume
  /0/1/0.0.0/3 /dev/sda3 volume 18GiB EXT4 volume
  /0/1/0.0.0/4 /dev/sda4 volume 18GiB Linux swap volume
  /0/1/0.0.0/5 /dev/sda5 volume 875GiB EXT4 volume
  --- 
  ApportVersion: 2.14.1-0ubuntu3.29
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  flem       2489 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=aea65d92-3a0e-4ae2-a018-ac663635fefd
  InstallationDate: Installed on 2015-03-14 (1272 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 
(20150218.1)
  MachineType: Acer Aspire ES1-512
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic 
root=UUID=993b7448-20b1-496e-ba48-969cf3656e85 ro quiet splash
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-45-generic N/A
   linux-backports-modules-3.16.0-45-generic  N/A
   linux-firmware                             1.127.24
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo wireshark
  _MarkForUpload: True
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-512
  dmi.board.vendor: Acer
  dmi.board.version: V1.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.09
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09:
  dmi.product.name: Aspire ES1-512
  dmi.product.version: V1.09
  dmi.sys.vendor: Acer

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