apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1791921/+attachment/5187510/+files/Lspci.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1791921 Title: Touchpad doesn't work at all after fresh installation of Ubuntu 16.04 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I installed Ubuntu 16.04 LTS on Lenovo Thinkpad Carbon-6th, Kernal information could be find here [0]. Soon after the installation the touchpad is not working at all, it just randomly move here and there sometime, else nothing. More information 1. I could find the tocupad-device present in 'cat /proc/bus/input/devices' [1] 2. xinput is given here [2] 3. 'xinput --list-props 12' output is here [3], I tried to change the values but no success unfortunately. 4. I found this wiki (https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29) and ended up reporting this bug. 5. One last piece of information, somehow I managed to have my touchpad worked absolutely fine during my previous attempt of Ubuntu 16.04 installation this morning. The only parameters I changed was xinput set-prop 12 302 1 1 1 xinput set-prop 12 293 40 40 0 I had to discard that installation as there was issue in sudo apt-get update, it failed to get the package, which seem to be linked with the wifi issue. So I connected to proper wifi and tried fresh installation and ended up loosing my stable touchpad. I would really appreciate any help in fixing this problem. Many thanks for your time! Best Regards Pooja [0] ****** pooja@X1-Carbon-6:~$ uname -a Linux X1-Carbon-6 4.15.0-34-generic #37~16.04.1-Ubuntu SMP Tue Aug 28 10:44:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux [1] ******* I: Bus=0011 Vendor=0002 Product=0007 Version=01a1 N: Name="SynPS/2 Synaptics TouchPad" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input5 U: Uniq= H: Handlers=mouse0 event5 B: PROP=5 B: EV=b B: KEY=e520 10000 0 0 0 0 B: ABS=660800011000003 [2] ******* pooja@X1-Carbon-6:~$ xinput ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech Optical USB Mouse id=9 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=12 [slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=14 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Sleep Button id=8 [slave keyboard (3)] ↳ Integrated Camera: Integrated C id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)] ↳ ThinkPad Extra Buttons id=13 [slave keyboard (3)] [3] ************ pooja@X1-Carbon-6:~$ xinput --list-props 12 Device 'SynPS/2 Synaptics TouchPad': Device Enabled (143): 1 Coordinate Transformation Matrix (145): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000 Device Accel Profile (266): 0 Device Accel Constant Deceleration (267): 2.500000 Device Accel Adaptive Deceleration (268): 1.000000 Device Accel Velocity Scaling (269): 12.500000 Synaptics Edges (292): 1574, 5370, 1350, 4502 Synaptics Finger (293): 40, 40, 0 Synaptics Tap Time (294): 180 Synaptics Tap Move (295): 252 Synaptics Tap Durations (296): 180, 180, 100 Synaptics ClickPad (297): 0 Synaptics Middle Button Timeout (298): 75 Synaptics Two-Finger Pressure (299): 4 Synaptics Two-Finger Width (300): 9 Synaptics Scrolling Distance (301): 104, 104 Synaptics Edge Scrolling (302): 1, 1, 1 Synaptics Two-Finger Scrolling (303): 1, 0 Synaptics Move Speed (304): 1.000000, 1.750000, 0.034874, 0.000000 Synaptics Off (305): 2 Synaptics Locked Drags (306): 0 Synaptics Locked Drags Timeout (307): 5000 Synaptics Tap Action (308): 0, 0, 0, 0, 1, 2, 3 Synaptics Click Action (309): 1, 3, 0 Synaptics Circular Scrolling (310): 1 Synaptics Circular Scrolling Distance (311): 0.100000 Synaptics Circular Scrolling Trigger (312): 3 Synaptics Circular Pad (313): 0 Synaptics Palm Detection (314): 0 Synaptics Palm Dimensions (315): 10, 200 Synaptics Coasting Speed (316): 20.000000, 50.000000 Synaptics Pressure Motion (317): 30, 160 Synaptics Pressure Motion Factor (318): 1.000000, 1.000000 Synaptics Resolution Detect (319): 1 Synaptics Grab Event Device (320): 0 Synaptics Gestures (321): 1 Synaptics Capabilities (322): 1, 0, 0, 1, 1, 1, 1 Synaptics Pad Resolution (323): 1, 1 Synaptics Area (324): 0, 0, 0, 0 Synaptics Noise Cancellation (326): 28, 28 Device Product ID (261): 2, 7 Device Node (262): "/dev/input/event5" Synaptics Jumpy Cursor Threshold (588): 250 --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pooja 1836 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=58c640ea-c8e2-469e-b3ec-0ab1bd5f8784 InstallationDate: Installed on 2018-09-11 (0 days ago) InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731) MachineType: LENOVO 20KH006JGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=deb33395-22af-49e7-a984-49ed2f78ac05 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.15.0-34.37~16.04.1-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-34-generic N/A linux-backports-modules-4.15.0-34-generic N/A linux-firmware 1.157.20 Tags: xenial Uname: Linux 4.15.0-34-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/18/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N23ET52W (1.27 ) dmi.board.asset.tag: Not Available dmi.board.name: 20KH006JGE dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN23ET52W(1.27):bd07/18/2018:svnLENOVO:pn20KH006JGE:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KH006JGE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 6th dmi.product.name: 20KH006JGE dmi.product.version: ThinkPad X1 Carbon 6th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791921/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
