** Description changed:

  Hello,
- I installed Ubuntu 16.04 LTS on Lenovo Thinkpad Carbon-6th, Kernal 
information could be find here [0]. Soon after the installation the touchpad is 
not working at all, it just randomly move here and there sometime, else 
nothing. 
+ I installed Ubuntu 16.04 LTS on Lenovo Thinkpad Carbon-6th, Kernal 
information could be find here [0]. Soon after the installation the touchpad is 
not working at all, it just randomly move here and there sometime, else 
nothing. Mouse works absolutely fine.
  
  More information
  1. I could find the tocupad-device present in 'cat /proc/bus/input/devices' 
[1]
  2. xinput is given here [2]
- 3. 'xinput --list-props 12' output is here [3], I tried to change the values 
but no success unfortunately. 
+ 3. 'xinput --list-props 12' output is here [3], I tried to change the values 
but no success unfortunately.
  
  4. I found this wiki
  
(https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29)
  and ended up reporting this bug.
  
- 5. One last piece of information, somehow I managed to have my touchpad 
worked absolutely fine during my previous attempt of Ubuntu 16.04 installation 
this morning. 
- The only parameters I changed was 
- xinput set-prop 12 302 1 1 1 
+ 5. One last piece of information, somehow I managed to have my touchpad 
worked absolutely fine during my previous attempt of Ubuntu 16.04 installation 
this morning.
+ The only parameters I changed was
+ xinput set-prop 12 302 1 1 1
  xinput set-prop 12 293 40 40 0
  
  I had to discard that installation as there was issue in sudo apt-get
  update, it failed to get the package, which seem to be linked with the
  wifi issue. So I connected to proper wifi and tried fresh installation
  and ended up loosing my stable touchpad.
  
  I would really appreciate any help in fixing this problem. Many thanks
  for your time!
  
  Best Regards
  Pooja
  
- 
  [0]
  ******
  pooja@X1-Carbon-6:~$ uname -a
  Linux X1-Carbon-6 4.15.0-34-generic #37~16.04.1-Ubuntu SMP Tue Aug 28 
10:44:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
  
- [1] 
+ [1]
  *******
  I: Bus=0011 Vendor=0002 Product=0007 Version=01a1
  N: Name="SynPS/2 Synaptics TouchPad"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input5
  U: Uniq=
- H: Handlers=mouse0 event5 
+ H: Handlers=mouse0 event5
  B: PROP=5
  B: EV=b
  B: KEY=e520 10000 0 0 0 0
  B: ABS=660800011000003
  
  [2]
  *******
  pooja@X1-Carbon-6:~$ xinput
  ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave  pointer 
 (2)]
  ⎜   ↳ Logitech Optical USB Mouse                      id=9    [slave  pointer 
 (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad                      id=12   [slave  pointer 
 (2)]
  ⎜   ↳ PS/2 Generic Mouse                              id=14   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
-     ↳ Virtual core XTEST keyboard                     id=5    [slave  
keyboard (3)]
-     ↳ Power Button                                    id=6    [slave  
keyboard (3)]
-     ↳ Video Bus                                       id=7    [slave  
keyboard (3)]
-     ↳ Sleep Button                                    id=8    [slave  
keyboard (3)]
-     ↳ Integrated Camera: Integrated C                 id=10   [slave  
keyboard (3)]
-     ↳ AT Translated Set 2 keyboard                    id=11   [slave  
keyboard (3)]
-     ↳ ThinkPad Extra Buttons                          id=13   [slave  
keyboard (3)]
+     ↳ Virtual core XTEST keyboard                     id=5    [slave  
keyboard (3)]
+     ↳ Power Button                                    id=6    [slave  
keyboard (3)]
+     ↳ Video Bus                                       id=7    [slave  
keyboard (3)]
+     ↳ Sleep Button                                    id=8    [slave  
keyboard (3)]
+     ↳ Integrated Camera: Integrated C                 id=10   [slave  
keyboard (3)]
+     ↳ AT Translated Set 2 keyboard                    id=11   [slave  
keyboard (3)]
+     ↳ ThinkPad Extra Buttons                          id=13   [slave  
keyboard (3)]
  
  [3]
  ************
  pooja@X1-Carbon-6:~$ xinput --list-props 12
  Device 'SynPS/2 Synaptics TouchPad':
-       Device Enabled (143):   1
-       Coordinate Transformation Matrix (145): 1.000000, 0.000000, 0.000000, 
0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
-       Device Accel Profile (266):     0
-       Device Accel Constant Deceleration (267):       2.500000
-       Device Accel Adaptive Deceleration (268):       1.000000
-       Device Accel Velocity Scaling (269):    12.500000
-       Synaptics Edges (292):  1574, 5370, 1350, 4502
-       Synaptics Finger (293): 40, 40, 0
-       Synaptics Tap Time (294):       180
-       Synaptics Tap Move (295):       252
-       Synaptics Tap Durations (296):  180, 180, 100
-       Synaptics ClickPad (297):       0
-       Synaptics Middle Button Timeout (298):  75
-       Synaptics Two-Finger Pressure (299):    4
-       Synaptics Two-Finger Width (300):       9
-       Synaptics Scrolling Distance (301):     104, 104
-       Synaptics Edge Scrolling (302): 1, 1, 1
-       Synaptics Two-Finger Scrolling (303):   1, 0
-       Synaptics Move Speed (304):     1.000000, 1.750000, 0.034874, 0.000000
-       Synaptics Off (305):    2
-       Synaptics Locked Drags (306):   0
-       Synaptics Locked Drags Timeout (307):   5000
-       Synaptics Tap Action (308):     0, 0, 0, 0, 1, 2, 3
-       Synaptics Click Action (309):   1, 3, 0
-       Synaptics Circular Scrolling (310):     1
-       Synaptics Circular Scrolling Distance (311):    0.100000
-       Synaptics Circular Scrolling Trigger (312):     3
-       Synaptics Circular Pad (313):   0
-       Synaptics Palm Detection (314): 0
-       Synaptics Palm Dimensions (315):        10, 200
-       Synaptics Coasting Speed (316): 20.000000, 50.000000
-       Synaptics Pressure Motion (317):        30, 160
-       Synaptics Pressure Motion Factor (318): 1.000000, 1.000000
-       Synaptics Resolution Detect (319):      1
-       Synaptics Grab Event Device (320):      0
-       Synaptics Gestures (321):       1
-       Synaptics Capabilities (322):   1, 0, 0, 1, 1, 1, 1
-       Synaptics Pad Resolution (323): 1, 1
-       Synaptics Area (324):   0, 0, 0, 0
-       Synaptics Noise Cancellation (326):     28, 28
-       Device Product ID (261):        2, 7
-       Device Node (262):      "/dev/input/event5"
-       Synaptics Jumpy Cursor Threshold (588): 250
- --- 
+  Device Enabled (143):        1
+  Coordinate Transformation Matrix (145):      1.000000, 0.000000, 0.000000, 
0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
+  Device Accel Profile (266):  0
+  Device Accel Constant Deceleration (267):    2.500000
+  Device Accel Adaptive Deceleration (268):    1.000000
+  Device Accel Velocity Scaling (269): 12.500000
+  Synaptics Edges (292):       1574, 5370, 1350, 4502
+  Synaptics Finger (293):      40, 40, 0
+  Synaptics Tap Time (294):    180
+  Synaptics Tap Move (295):    252
+  Synaptics Tap Durations (296):       180, 180, 100
+  Synaptics ClickPad (297):    0
+  Synaptics Middle Button Timeout (298):       75
+  Synaptics Two-Finger Pressure (299): 4
+  Synaptics Two-Finger Width (300):    9
+  Synaptics Scrolling Distance (301):  104, 104
+  Synaptics Edge Scrolling (302):      1, 1, 1
+  Synaptics Two-Finger Scrolling (303):        1, 0
+  Synaptics Move Speed (304):  1.000000, 1.750000, 0.034874, 0.000000
+  Synaptics Off (305): 2
+  Synaptics Locked Drags (306):        0
+  Synaptics Locked Drags Timeout (307):        5000
+  Synaptics Tap Action (308):  0, 0, 0, 0, 1, 2, 3
+  Synaptics Click Action (309):        1, 3, 0
+  Synaptics Circular Scrolling (310):  1
+  Synaptics Circular Scrolling Distance (311): 0.100000
+  Synaptics Circular Scrolling Trigger (312):  3
+  Synaptics Circular Pad (313):        0
+  Synaptics Palm Detection (314):      0
+  Synaptics Palm Dimensions (315):     10, 200
+  Synaptics Coasting Speed (316):      20.000000, 50.000000
+  Synaptics Pressure Motion (317):     30, 160
+  Synaptics Pressure Motion Factor (318):      1.000000, 1.000000
+  Synaptics Resolution Detect (319):   1
+  Synaptics Grab Event Device (320):   0
+  Synaptics Gestures (321):    1
+  Synaptics Capabilities (322):        1, 0, 0, 1, 1, 1, 1
+  Synaptics Pad Resolution (323):      1, 1
+  Synaptics Area (324):        0, 0, 0, 0
+  Synaptics Noise Cancellation (326):  28, 28
+  Device Product ID (261):     2, 7
+  Device Node (262):   "/dev/input/event5"
+  Synaptics Jumpy Cursor Threshold (588):      250
+ ---
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  pooja      1836 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  pooja      1836 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=58c640ea-c8e2-469e-b3ec-0ab1bd5f8784
  InstallationDate: Installed on 2018-09-11 (0 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 
(20180731)
  MachineType: LENOVO 20KH006JGE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic 
root=UUID=deb33395-22af-49e7-a984-49ed2f78ac05 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-34.37~16.04.1-generic 4.15.18
  RelatedPackageVersions:
-  linux-restricted-modules-4.15.0-34-generic N/A
-  linux-backports-modules-4.15.0-34-generic  N/A
-  linux-firmware                             1.157.20
+  linux-restricted-modules-4.15.0-34-generic N/A
+  linux-backports-modules-4.15.0-34-generic  N/A
+  linux-firmware                             1.157.20
  Tags:  xenial
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/18/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N23ET52W (1.27 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KH006JGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40697 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN23ET52W(1.27):bd07/18/2018:svnLENOVO:pn20KH006JGE:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KH006JGE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 6th
  dmi.product.name: 20KH006JGE
  dmi.product.version: ThinkPad X1 Carbon 6th
  dmi.sys.vendor: LENOVO

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1791921

Title:
  Touchpad doesn't work at all after fresh installation of Ubuntu 16.04

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello,
  I installed Ubuntu 16.04 LTS on Lenovo Thinkpad Carbon-6th, Kernal 
information could be find here [0]. Soon after the installation the touchpad is 
not working at all, it just randomly move here and there sometime, else 
nothing. Mouse works absolutely fine.

  More information
  1. I could find the tocupad-device present in 'cat /proc/bus/input/devices' 
[1]
  2. xinput is given here [2]
  3. 'xinput --list-props 12' output is here [3], I tried to change the values 
but no success unfortunately.

  4. I found this wiki
  
(https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_doesn.27t_work_at_all_.28No_response_from_the_Touchpad.29)
  and ended up reporting this bug.

  5. One last piece of information, somehow I managed to have my touchpad 
worked absolutely fine during my previous attempt of Ubuntu 16.04 installation 
this morning.
  The only parameters I changed was
  xinput set-prop 12 302 1 1 1
  xinput set-prop 12 293 40 40 0

  I had to discard that installation as there was issue in sudo apt-get
  update, it failed to get the package, which seem to be linked with the
  wifi issue. So I connected to proper wifi and tried fresh installation
  and ended up loosing my stable touchpad.

  I would really appreciate any help in fixing this problem. Many thanks
  for your time!

  Best Regards
  Pooja

  [0]
  ******
  pooja@X1-Carbon-6:~$ uname -a
  Linux X1-Carbon-6 4.15.0-34-generic #37~16.04.1-Ubuntu SMP Tue Aug 28 
10:44:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

  [1]
  *******
  I: Bus=0011 Vendor=0002 Product=0007 Version=01a1
  N: Name="SynPS/2 Synaptics TouchPad"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input5
  U: Uniq=
  H: Handlers=mouse0 event5
  B: PROP=5
  B: EV=b
  B: KEY=e520 10000 0 0 0 0
  B: ABS=660800011000003

  [2]
  *******
  pooja@X1-Carbon-6:~$ xinput
  ⎡ Virtual core pointer                        id=2    [master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave  pointer 
 (2)]
  ⎜   ↳ Logitech Optical USB Mouse                      id=9    [slave  pointer 
 (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad                      id=12   [slave  pointer 
 (2)]
  ⎜   ↳ PS/2 Generic Mouse                              id=14   [slave  pointer 
 (2)]
  ⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
      ↳ Virtual core XTEST keyboard                     id=5    [slave  
keyboard (3)]
      ↳ Power Button                                    id=6    [slave  
keyboard (3)]
      ↳ Video Bus                                       id=7    [slave  
keyboard (3)]
      ↳ Sleep Button                                    id=8    [slave  
keyboard (3)]
      ↳ Integrated Camera: Integrated C                 id=10   [slave  
keyboard (3)]
      ↳ AT Translated Set 2 keyboard                    id=11   [slave  
keyboard (3)]
      ↳ ThinkPad Extra Buttons                          id=13   [slave  
keyboard (3)]

  [3]
  ************
  pooja@X1-Carbon-6:~$ xinput --list-props 12
  Device 'SynPS/2 Synaptics TouchPad':
   Device Enabled (143):        1
   Coordinate Transformation Matrix (145):      1.000000, 0.000000, 0.000000, 
0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
   Device Accel Profile (266):  0
   Device Accel Constant Deceleration (267):    2.500000
   Device Accel Adaptive Deceleration (268):    1.000000
   Device Accel Velocity Scaling (269): 12.500000
   Synaptics Edges (292):       1574, 5370, 1350, 4502
   Synaptics Finger (293):      40, 40, 0
   Synaptics Tap Time (294):    180
   Synaptics Tap Move (295):    252
   Synaptics Tap Durations (296):       180, 180, 100
   Synaptics ClickPad (297):    0
   Synaptics Middle Button Timeout (298):       75
   Synaptics Two-Finger Pressure (299): 4
   Synaptics Two-Finger Width (300):    9
   Synaptics Scrolling Distance (301):  104, 104
   Synaptics Edge Scrolling (302):      1, 1, 1
   Synaptics Two-Finger Scrolling (303):        1, 0
   Synaptics Move Speed (304):  1.000000, 1.750000, 0.034874, 0.000000
   Synaptics Off (305): 2
   Synaptics Locked Drags (306):        0
   Synaptics Locked Drags Timeout (307):        5000
   Synaptics Tap Action (308):  0, 0, 0, 0, 1, 2, 3
   Synaptics Click Action (309):        1, 3, 0
   Synaptics Circular Scrolling (310):  1
   Synaptics Circular Scrolling Distance (311): 0.100000
   Synaptics Circular Scrolling Trigger (312):  3
   Synaptics Circular Pad (313):        0
   Synaptics Palm Detection (314):      0
   Synaptics Palm Dimensions (315):     10, 200
   Synaptics Coasting Speed (316):      20.000000, 50.000000
   Synaptics Pressure Motion (317):     30, 160
   Synaptics Pressure Motion Factor (318):      1.000000, 1.000000
   Synaptics Resolution Detect (319):   1
   Synaptics Grab Event Device (320):   0
   Synaptics Gestures (321):    1
   Synaptics Capabilities (322):        1, 0, 0, 1, 1, 1, 1
   Synaptics Pad Resolution (323):      1, 1
   Synaptics Area (324):        0, 0, 0, 0
   Synaptics Noise Cancellation (326):  28, 28
   Device Product ID (261):     2, 7
   Device Node (262):   "/dev/input/event5"
   Synaptics Jumpy Cursor Threshold (588):      250
  ---
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pooja      1836 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  HibernationDevice: RESUME=UUID=58c640ea-c8e2-469e-b3ec-0ab1bd5f8784
  InstallationDate: Installed on 2018-09-11 (0 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 
(20180731)
  MachineType: LENOVO 20KH006JGE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic 
root=UUID=deb33395-22af-49e7-a984-49ed2f78ac05 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-34.37~16.04.1-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-34-generic N/A
   linux-backports-modules-4.15.0-34-generic  N/A
   linux-firmware                             1.157.20
  Tags:  xenial
  Uname: Linux 4.15.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/18/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N23ET52W (1.27 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KH006JGE
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40697 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN23ET52W(1.27):bd07/18/2018:svnLENOVO:pn20KH006JGE:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KH006JGE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 6th
  dmi.product.name: 20KH006JGE
  dmi.product.version: ThinkPad X1 Carbon 6th
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1791921/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to