This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1802076 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1802076 Title: Trackpad not detected Status in linux package in Ubuntu: Incomplete Bug description: My Laptop is an ASUS TUF FX504 Series model. I installed ubuntu 18.04.1 on it but my trackpad is not detected. Attaching an external mouse works fine. Trackpad is easily identified by Windows 10. `cat /proc/bus/input/devices | grep Name` shows the output: ``` N: Name="Sleep Button" N: Name="Power Button" N: Name="Lid Switch" N: Name="Power Button" N: Name="AT Translated Set 2 keyboard" N: Name="Video Bus" N: Name="Video Bus" N: Name="Asus Wireless Radio Control" N: Name="Asus WMI hotkeys" N: Name="USB2.0 HD UVC WebCam: USB2.0 HD" N: Name="HDA Intel PCH Front Headphone" N: Name="HDA Intel PCH HDMI/DP,pcm=3" N: Name="HDA Intel PCH HDMI/DP,pcm=7" N: Name="HDA Intel PCH HDMI/DP,pcm=8" N: Name="HDA Intel PCH HDMI/DP,pcm=9" N: Name="HDA Intel PCH HDMI/DP,pcm=10" N: Name="E-Signal USB Gaming Mouse" N: Name="E-Signal USB Gaming Mouse" ``` I have also attached the output of `cat /proc/bus/input/devices > ~/devices` to this post. `uname -a` outputs: > Linux ayush-TUF-GAMING-FX504GM-FX80GM 4.15.0-38-generic #41-Ubuntu SMP Wed Oct 10 10:59:38 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux Regards Ayush To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1802076/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp