apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1803863/+attachment/5213992/+files/ProcInterrupts.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1803863

Title:
  hid-multitouch

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The cursor hangs from time to time whether I'm watching a video or scrolling 
through a webpage and I have to use the commands "sudo modprobe -r 
hid-multitouch && sudo modprobe multitouch" to keep enabling the touchpad. This 
bug is in kernels 4.15.0-24, 4.15.0-29, 4.15.0-30, 4.15.0-32, 4.15.0-33, 
4.15.0-34, 4.15.0-36, 4.15.0-38 and 4.15.0-39. Touchpad is FTE1200:00 0B05:0201.
  --- 
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   jay        1640 F...m pulseaudio
   /dev/snd/controlC0:  jay        1640 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux 18.3
  HibernationDevice: RESUME=UUID=5b7bcf35-5ca6-4af2-a21c-ee9bf1c3b398
  InstallationDate: Installed on 2018-11-15 (3 days ago)
  InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
   Bus 001 Device 003: ID 13d3:5a01 IMC Networks 
   Bus 001 Device 005: ID 04ca:3010 Lite-On Technology Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. X541NA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic 
root=UUID=c00192a2-f322-4512-bf47-91b23cb9aba2 ro modprobe.blacklist=hi 
d_sensor_hub quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.15.0-39.42~16.04.1-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-39-generic N/A
   linux-backports-modules-4.15.0-39-generic  N/A
   linux-firmware                             1.173
  Tags:  sylvia
  Uname: Linux 4.15.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/24/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X541NA.321
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X541NA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrX541NA.321:bd08/24/2018:svnASUSTeKCOMPUTERINC.:pnX541NA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX541NA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: VivoBook
  dmi.product.name: X541NA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1803863/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to