This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1811463 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: cosmic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1811463 Title: Touchpad does not initialize Lenovo Ideapad 320-15 Status in linux package in Ubuntu: Incomplete Bug description: Starting with Mint 18.1, I cannot start the SYNA2b37 touchpad (HID device on the I2C bus). Were tried all methods from Google dmesg: andrey@andrey-Lenovo:~$ dmesg |grep i2c [ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=6303f611-7433-4638-a26e-13c707e21802 ro quiet splash i2c_designware_core.dyndbg=+p i2c-hid.debug=1 vt.handoff=1 [ 0.000000] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=6303f611-7433-4638-a26e-13c707e21802 ro quiet splash i2c_designware_core.dyndbg=+p i2c-hid.debug=1 vt.handoff=1 [ 3.847975] i2c /dev entries driver [ 9.197510] i2c_designware i2c_designware.0: Standard-mode HCNT:LCNT = 552:652 [ 9.197515] i2c_designware i2c_designware.0: Fast-mode HCNT:LCNT = 100:200 [ 9.201135] i2c_hid i2c-SYNA2B37:00: i2c-SYNA2B37:00 supply vdd not found, using dummy regulator [ 9.201170] i2c_designware i2c_designware.0: i2c_dw_xfer: msgs: 1 [ 9.201199] i2c_designware i2c_designware.0: enabled=0x1 stat=0x10 [ 9.201238] i2c_designware i2c_designware.0: enabled=0x1 stat=0x750 [ 9.202144] i2c_designware i2c_designware.0: i2c_dw_handle_tx_abort: slave address not acknowledged (7bit mode) andrey@andrey-Lenovo:~$ xinput ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Telink 2.4G Mouse Mouse id=8 [slave pointer (2)] ⎜ ↳ Telink 2.4G Mouse Consumer Control id=9 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Video Bus id=6 [slave keyboard (3)] ↳ Power Button id=7 [slave keyboard (3)] ↳ Telink 2.4G Mouse System Control id=10 [slave keyboard (3)] ↳ EasyCamera: EasyCamera id=11 [slave keyboard (3)] ↳ Ideapad extra buttons id=12 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)] ↳ Telink 2.4G Mouse Consumer Control id=14 [slave keyboard (3)] andrey@andrey-Lenovo:~$ ls /sys/bus/acpi/devices/ ACPI0003:00 device:12 device:25 device:38 device:4b PNP0B00:00 device:00 device:13 device:26 device:39 device:4c PNP0C02:00 device:01 device:14 device:27 device:3a IDEA0102:00 PNP0C02:01 device:02 device:15 device:28 device:3b INT3452:00 PNP0C09:00 device:03 device:16 device:29 device:3c INT3452:01 PNP0C0A:00 device:04 device:17 device:2a device:3d INT3452:02 PNP0C0C:00 device:05 device:18 device:2b device:3e INT34D7:00 PNP0C0D:00 device:06 device:19 device:2c device:3f LNXCPU:00 PNP0C0F:00 device:07 device:1a device:2d device:40 LNXCPU:01 PNP0C0F:01 device:08 device:1b device:2e device:41 LNXCPU:02 PNP0C0F:02 device:09 device:1c device:2f device:42 LNXCPU:03 PNP0C0F:03 device:0a device:1d device:30 device:43 LNXSYBUS:00 PNP0C0F:04 device:0b device:1e device:31 device:44 LNXSYBUS:01 PNP0C0F:05 device:0c device:1f device:32 device:45 LNXSYSTM:00 PNP0C0F:06 device:0d device:20 device:33 device:46 LNXVIDEO:00 PNP0C0F:07 device:0e device:21 device:34 device:47 PNP0000:00 PNP0C14:00 device:0f device:22 device:35 device:48 PNP0100:00 SYNA2B37:00 device:10 device:23 device:36 device:49 PNP0103:00 VPC2004:00 device:11 device:24 device:37 device:4a PNP0A08:00 andrey@andrey-Lenovo:~$ cat /sys/class/input/event*/device/name Lid Switch HDA Intel PCH Headphone HDA Intel PCH HDMI/DP,pcm=3 HDA Intel PCH HDMI/DP,pcm=7 HDA Intel PCH HDMI/DP,pcm=8 HDA Intel PCH HDMI/DP,pcm=9 HDA Intel PCH HDMI/DP,pcm=10 Power Button AT Translated Set 2 keyboard Video Bus Telink 2.4G Mouse Mouse Telink 2.4G Mouse Consumer Control Telink 2.4G Mouse System Control Ideapad extra buttons EasyCamera: EasyCamera HDA Intel PCH Mic andrey@andrey-Lenovo:~$ sudo acpidump | grep -C3 ELAN [sudo] пароль для andrey: 00F0: 00 00 19 00 23 00 00 00 12 00 5C 5F 53 42 2E 47 ....#.....\_SB.G 0100: 50 4F 30 00 79 00 08 53 42 46 49 11 0E 0A 0B 89 PO0.y..SBFI..... 0110: 06 00 05 01 75 00 00 00 79 00 14 41 05 5F 49 4E ....u...y..A._IN 0120: 49 00 A0 23 93 54 50 54 59 01 70 0D 45 4C 41 4E I..#.TPTY.p.ELAN 0130: 30 36 30 39 00 5F 48 49 44 70 0A 15 42 41 44 52 0609._HIDp..BADR 0140: 70 01 48 49 44 32 A0 25 93 54 50 54 59 0A 02 70 p.HID2.%.TPTY..p 0150: 0D 53 59 4E 41 32 42 33 37 00 5F 48 49 44 70 0A .SYNA2B37._HIDp. andrey@andrey-Lenovo:~$ sudo acpidump | grep -C3 SYNA 0120: 49 00 A0 23 93 54 50 54 59 01 70 0D 45 4C 41 4E I..#.TPTY.p.ELAN 0130: 30 36 30 39 00 5F 48 49 44 70 0A 15 42 41 44 52 0609._HIDp..BADR 0140: 70 01 48 49 44 32 A0 25 93 54 50 54 59 0A 02 70 p.HID2.%.TPTY..p 0150: 0D 53 59 4E 41 32 42 33 37 00 5F 48 49 44 70 0A .SYNA2B37._HIDp. 0160: 2C 42 41 44 52 70 0A 20 48 49 44 32 14 13 5F 53 ,BADRp. HID2.._S 0170: 54 41 00 A0 09 93 54 50 54 59 00 A4 00 A4 0A 0F TA....TPTY...... 0180: 14 4E 04 5F 43 52 53 00 A0 07 93 54 50 54 59 01 .N._CRS....TPTY. andrey@andrey-Lenovo:~$ i2cdetect -l i2c-3 unknown i915 gmbus misc N/A i2c-1 unknown i915 gmbus dpb N/A i2c-4 unknown DPDDC-A N/A i2c-2 unknown i915 gmbus dpc N/A i2c-0 unknown SMBus I801 adapter at 2040 N/A i2c-5 unknown Synopsys DesignWare I2C adapter N/A The laptop bought free Dos specifically for Linux, and here it is .. I ask for help! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1811463/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp