apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1813820/+attachment/5233978/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1813820 Title: Waking from Suspend causes screen to appear with grey static (like a TV with no signal) Status in linux package in Ubuntu: Confirmed Bug description: I am running Kubuntu 18.10. This is the PH517-61 Acer Predator Helios 500 with the Ryzen processor. My first issue I need to deal with is Suspend. I have temporarily disabled suspend in the kcmshell5 configuration. If I do let the laptop suspend and then hit the keyboard I get what appears to be a 1950s TV with no signal. At this point I manually power down and then power up again and am able to view things on screen. Running these commands I get this information: $ journalctl -b -g suspend Compiled without pattern matching support $ journalctl -b -p3 -- Logs begin at Sun 2019-01-27 22:00:42 CST, end at Mon 2019-01-28 21:01:54 CST. -- Jan 28 20:40:33 craig-Predator-PH517-61 kernel: tpm_crb MSFT0101:00: can't request region for resource [mem 0xdf775000-0xdf778fff] Jan 28 20:40:42 craig-Predator-PH517-61 spice-vdagent[2100]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0 $ uname -a Linux craig-Predator-PH517-61 4.18.0-13-generic #14-Ubuntu SMP Wed Dec 5 09:04:24 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux This is a Vega 56 card but Kubuntu seems to think it is a Vega 64: $ lspci -k | grep -EA3 'VGA|3D|Display' 08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Vega 10 XT [Radeon RX Vega 64] (rev c7) Subsystem: Acer Incorporated [ALI] Vega 10 XT [Radeon RX Vega 64] Kernel driver in use: amdgpu Kernel modules: amdgpu $ glxinfo | grep "OpenGL version" OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2 I will attempt to flesh this out more when I get home. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: craig 2094 F.... pulseaudio /dev/snd/controlC0: craig 2094 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2019-01-28 (1 days ago) InstallationMedia: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Acer Predator PH517-61 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=5f69d6c1-716a-41ac-a88c-b271a71ce5a0 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 RelatedPackageVersions: linux-restricted-modules-4.18.0-13-generic N/A linux-backports-modules-4.18.0-13-generic N/A linux-firmware 1.175.1 Tags: cosmic Uname: Linux 4.18.0-13-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/12/2018 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Cayman_PRS dmi.board.vendor: PRS dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd10/12/2018:svnAcer:pnPredatorPH517-61:pvrV1.07:rvnPRS:rnCayman_PRS:rvrV1.07:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Predator Helios 500 dmi.product.name: Predator PH517-61 dmi.product.sku: 0000000000000000 dmi.product.version: V1.07 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813820/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
