apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1813604/+attachment/5234075/+files/ProcModules.txt

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https://bugs.launchpad.net/bugs/1813604

Title:
  Lineout and headphones audio keep switching automatically -- broken
  audio

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have been a long-term Ubuntu user (since 10.04) and take pride in
  having fixed all problems on my own thanks to the excellent
  documentation, but this time I am utterly stumped and have run out of
  ideas (hence this report).

  With my headphones jacked in, the line out and headphones output
  options keep switching automatically, resulting in crackling (and
  broken audio).  I have tried many solutions I found online but none of
  the suggested fixes work.  I am attaching a video of what I see (note
  that this happens automatically, I don't click anywhere)

  This is not a hardware issue (the headphones work fine on another
  machine running Ubuntu 16.04, and as far as I'm aware this problem
  only appeared after I upgraded from 16.04 to 18.04).

  $ lsb_release -rd
  Description:  Ubuntu 18.04.1 LTS
  Release:      18.04

  I have uploaded two different videos showing what I see here:
  https://youtu.be/S49cEC5DRsk
  https://youtu.be/zSfi5ko5nBY
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jp         5422 F.... pulseaudio
   /dev/snd/controlC1:  jp         5422 F.... pulseaudio
   /dev/snd/controlC2:  jp         5422 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  HibernationDevice: RESUME=UUID=84a04536-72b0-461c-99b3-6dd8190bd471
  InstallationDate: Installed on 2016-05-12 (992 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  IwConfig:
   docker0   no wireless extensions.
   
   lo        no wireless extensions.
   
   enp4s0    no wireless extensions.
  MachineType: System manufacturer System Product Name
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-44-generic 
root=UUID=38883a30-ab46-453d-af78-cd67fe68236b ro quiet splash acpi=force
  ProcVersionSignature: Ubuntu 4.15.0-44.47-generic 4.15.18
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-44-generic N/A
   linux-backports-modules-4.15.0-44-generic  N/A
   linux-firmware                             1.173.3
  RfKill:
   
  Tags:  bionic
  Uname: Linux 4.15.0-44-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-08-23 (159 days ago)
  UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/26/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0601
  dmi.board.asset.tag: Default string
  dmi.board.name: Z170-P D3
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0601:bd01/26/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-PD3:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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