Public bug reported:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso
Bluetooth mouse tested with HP X40000b BT Last mouse stops responding
after long extended deep sleep (24-48 hours).
Bluetooth settings window which initially reported Bluetooth as
connected now shows disconnected. Pushing the button within the
settings window to reconnect takes me back to off. Switching back to on
and off keeps bringing me back to off unless I reboot the device and or
turn off the mouse via the underneath portion of the BT device.
Demsg logs shows an extremely large number of "Bluetooth: hci:0 last
event is not cmd complete (0x0f)"
Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: bluez 5.48-0ubuntu3.1
XPS 13 9370 bios 1.6.3
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: bluez 5.48-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
Date: Wed Feb 6 10:16:07 2019
InstallationDate: Installed on 2019-01-03 (33 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Dell Inc. XPS 13 9370
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep
initrdefi /acpi_override quiet splash vt.handoff=1
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.name: 0H0VG3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8
UP RUNNING PSCAN ISCAN
RX bytes:748157 acl:263 sco:0 events:22281 errors:0
TX bytes:15577 acl:124 sco:0 commands:1167 errors:0
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug bionic
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1814925
Title:
Bluetooth mouse stops responding after extended deep sleep
Status in bluez package in Ubuntu:
Confirmed
Bug description:
Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso
Bluetooth mouse tested with HP X40000b BT Last mouse stops responding
after long extended deep sleep (24-48 hours).
Bluetooth settings window which initially reported Bluetooth as
connected now shows disconnected. Pushing the button within the
settings window to reconnect takes me back to off. Switching back to
on and off keeps bringing me back to off unless I reboot the device
and or turn off the mouse via the underneath portion of the BT device.
Demsg logs shows an extremely large number of "Bluetooth: hci:0 last
event is not cmd complete (0x0f)"
Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: bluez 5.48-0ubuntu3.1
XPS 13 9370 bios 1.6.3
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: bluez 5.48-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
Date: Wed Feb 6 10:16:07 2019
InstallationDate: Installed on 2019-01-03 (33 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Dell Inc. XPS 13 9370
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep
initrdefi /acpi_override quiet splash vt.handoff=1
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.name: 0H0VG3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.sys.vendor: Dell Inc.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8
UP RUNNING PSCAN ISCAN
RX bytes:748157 acl:263 sco:0 events:22281 errors:0
TX bytes:15577 acl:124 sco:0 commands:1167 errors:0
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