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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1815467
Title:
my laptop does not recognize the blueooth mouse
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi to all.
I have a convertible laptop from Acer. Spin 5 SP513-52N
I Have a Wirele Mouse. Xiaomi MI Mouse. It Works both with wireless dongle
and with bluetooth.
With dongle all is ok.
With bluetooth:
a) On Windows it works good;
b) ON Android it works good;
c) On linux, various distro (ubuntu, debian, Openasuse, Mint, Majaro, Cromium
OS), my PC Doesn't see my mouse.
It's strange.
SOme info:
lsusb
[code] cicciocant@Spin-SP513-51:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp.
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsusb -v -d 0489:e0a3
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.01
bDeviceClass 224 Wireless
bDeviceSubClass 1 Radio Frequency
bDeviceProtocol 1 Bluetooth
bMaxPacketSize0 64
idVendor 0x0489 Foxconn / Hon Hai
idProduct 0xe0a3
bcdDevice 0.01
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 177
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 2
bInterfaceClass 224 Wireless
bInterfaceSubClass 1 Radio Frequency
bInterfaceProtocol 1 Bluetooth
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
dmesg | grep Bluetooth
[[code] 3.418376] Bluetooth: Core ver 2.22
[ 3.418397] Bluetooth: HCI device and connection manager initialized
[ 3.418401] Bluetooth: HCI socket layer initialized
[ 3.418403] Bluetooth: L2CAP socket layer initialized
[ 3.418410] Bluetooth: SCO socket layer initialized
[ 5.305204] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 5.305207] Bluetooth: BNEP filters: protocol multicast
[ 5.305212] Bluetooth: BNEP socket layer initialized
[ 10.702546] Bluetooth: RFCOMM TTY layer initialized
[ 10.702553] Bluetooth: RFCOMM socket layer initialized
[ 10.702558] Bluetooth: RFCOMM ver 1.11
[ 801.557920] Bluetooth: hci0: last event is not cmd complete (0x0f)
[ 820.662872] Bluetooth: hci0: last event is not cmd complete (0x0f)[/code]
lsusb -v | grep -E '\<(Bus|iProduct|bDeviceClass|bDeviceProtocol)'
2>/dev/null
[code]Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Couldn't open device, some information will be missing
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
bDeviceClass 9 Hub
bDeviceProtocol 3
Couldn't open device, some information will be missing
iProduct 2
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card
Reader Controller
bDeviceClass 255 Vendor Specific Class
Couldn't open device, some information will be missing
bDeviceProtocol 255 Vendor Specific Protocol
iProduct 2
(Bus Powered)
Bus 001 Device 004: ID 0bda:57f3 Realtek Semiconductor Corp.
bDeviceClass 239 Miscellaneous Device
bDeviceProtocol 1 Interface Association
iProduct 1
(Bus Powered)
Bus 001 Device 003: ID 04f3:22bd Elan Microelectronics Corp.
bDeviceClass 0 (Defined at Interface level)
bDeviceProtocol 0
iProduct 14
Bus 001 Device 002: ID 0489:e0a3 Foxconn / Hon Hai
bDeviceClass 224 Wireless
bDeviceProtocol 1 Bluetooth
iProduct 0
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
bDeviceClass 9 Hub
bDeviceProtocol 1 Single TT
iProduct 2 [/code]
hciconfig -a
[code]hci0: Type: Primary Bus: USB
BD Address: 94:53:30:B8:27:EC ACL MTU: 1024:8 SCO MTU: 50:8
UP RUNNING
RX bytes:1644 acl:0 sco:0 events:84 errors:0
TX bytes:4927 acl:0 sco:0 commands:69 errors:0
Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87
Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
Link policy: RSWITCH HOLD SNIFF
Link mode: SLAVE ACCEPT
Name: 'Spin-SP513-51'
Class: 0x1c0000
Service Classes: Rendering, Capturing, Object Transfer
Device Class: Miscellaneous,
HCI Version: 4.1 (0x7) Revision: 0x0
LMP Version: 4.1 (0x7) Subversion: 0x25a
Manufacturer: Qualcomm (29)[/code]
hcitool dev
Devices:
hci0 94:53:30:B8:27:EC
Now I'm in Ubuntu 18.10.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1954 F.... pulseaudio
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 11 14:38:10 2019
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: Acer Spin SP513-51
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz
file=/cdrom/preseed/username.seed boot=casper quiet splash ---
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.name: Spin SP513-51
dmi.board.vendor: Acer
dmi.board.version: V1.11
dmi.chassis.type: 31
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.11
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.11:bd06/15/2017:svnAcer:pnSpinSP513-51:pvrV1.11:rvnAcer:rnSpinSP513-51:rvrV1.11:cvnAcer:ct31:cvrV1.11:
dmi.product.family: SKL
dmi.product.name: Spin SP513-51
dmi.product.sku: Spin SP513-51_1139_1.11
dmi.product.version: V1.11
dmi.sys.vendor: Acer
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