Quick question, I have exactly the same problem but with one small difference. I have Asus Q325UA which is pretty much the black version of UX391UA as far as I know. lshw gives out the following information
system Q325UAR bus Q325UAR My concern is that since the system reports a different model, it will require yet another different line to be added to the patch. Can somebody shed some light if that model needs to be added separately or will the UX391UA fix the problem on QA325UA as well? Also, how should I go about submitting a request for the QA325UA if needed? Thanks! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 2988 F.... pulseaudio pmichalski 7964 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
