And now the rest of issues seem to have been gone away when I also updated my TB18DC to the latest firmware (1.0.8).
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1766076 Title: USB over thunderbolt turns off every once in a while Status in Dell Sputnik: New Status in linux package in Ubuntu: Incomplete Bug description: I'm using a USB hub in the Dell TB16 (240W) connected to a Dell Precision 5520 using Thunderbolt 3. Every so often (can be several times in an hour if I'm really unlucky, some days it is less of a problem), the USB hub disconnects from the computer and the devices connected to it lose power and stop responding. disconnecting and reconnecting the USB cables has no effect. I can restore functionality by instructing the xhci_hcd driver to unbind from the USB 3.0 Host Controller in the dock and to rebind to it using the commands: echo -n "0000:0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/unbind echo -n "0000:0e:00.0" > /sys/bus/pci/drivers/xhci_hcd/bind Here's the dmesg output when the USB hub disconnects: 279278.102701] xhci_hcd 0000:0e:00.0: ERROR unknown event type 15 [279283.021802] xhci_hcd 0000:0e:00.0: xHCI host not responding to stop endpoint command. [279283.022145] xhci_hcd 0000:0e:00.0: xHCI host controller not responding, assume dead [279283.022161] r8152 4-1.2:1.0 enxd481d731b2b1: Tx status -108 [279283.022199] xhci_hcd 0000:0e:00.0: HC died; cleaning up [279283.022227] usb 3-1.5: Failed to suspend device, error -22 [279283.022234] usb 3-1: USB disconnect, device number 2 [279283.022235] usb 3-1.1: USB disconnect, device number 3 [279283.022236] usb 3-1.1.1: USB disconnect, device number 5 [279283.022237] usb 3-1.1.1.1: USB disconnect, device number 8 [279283.022238] usb 3-1.1.1.1.4: USB disconnect, device number 11 [279283.022326] usb 4-1: USB disconnect, device number 2 [279283.022328] usb 4-1.1: USB disconnect, device number 3 [279283.022329] usb 4-1.1.1: USB disconnect, device number 5 [279283.022998] usb 4-1.2: USB disconnect, device number 4 [279283.191217] usb 3-1.1.1.5: USB disconnect, device number 9 [279283.191730] usb 3-1.1.3: USB disconnect, device number 6 [279283.260810] usb 3-1.1.5: USB disconnect, device number 7 [279283.261350] usb 3-1.5: USB disconnect, device number 4 Here's dmesg output during the USB host controller reset: 279389.813889] xhci_hcd 0000:0e:00.0: remove, state 1 [279389.813894] usb usb4: USB disconnect, device number 1 [279389.814103] xhci_hcd 0000:0e:00.0: USB bus 4 deregistered [279389.814107] xhci_hcd 0000:0e:00.0: remove, state 1 [279389.814110] usb usb3: USB disconnect, device number 1 [279389.881651] xhci_hcd 0000:0e:00.0: USB bus 3 deregistered [279389.882133] xhci_hcd 0000:0e:00.0: xHCI Host Controller [279389.882138] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 3 [279389.949391] xhci_hcd 0000:0e:00.0: hcc params 0x0200e081 hci version 0x100 quirks 0x10000410 [279389.949979] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002 [279389.949981] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [279389.949982] usb usb3: Product: xHCI Host Controller [279389.949983] usb usb3: Manufacturer: Linux 4.15.0-15-generic xhci-hcd [279389.949983] usb usb3: SerialNumber: 0000:0e:00.0 [279389.950117] hub 3-0:1.0: USB hub found [279389.950135] hub 3-0:1.0: 2 ports detected [279389.950310] xhci_hcd 0000:0e:00.0: xHCI Host Controller [279389.950314] xhci_hcd 0000:0e:00.0: new USB bus registered, assigned bus number 4 [279389.951098] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM. [279389.951117] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003 [279389.951119] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [279389.951120] usb usb4: Product: xHCI Host Controller [279389.951121] usb usb4: Manufacturer: Linux 4.15.0-15-generic xhci-hcd [279389.951122] usb usb4: SerialNumber: 0000:0e:00.0 [279389.951306] hub 4-0:1.0: USB hub found [279389.951321] hub 4-0:1.0: 2 ports detected [279390.299396] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd [279390.321750] usb 4-1: New USB device found, idVendor=0424, idProduct=5807 [279390.321752] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279390.321753] usb 4-1: Product: USB5807 Hub [279390.321754] usb 4-1: Manufacturer: Microchip [279390.341684] hub 4-1:1.0: USB hub found [279390.342312] hub 4-1:1.0: 7 ports detected [279390.513286] usb 3-1: new high-speed USB device number 2 using xhci_hcd [279390.750013] usb 3-1: New USB device found, idVendor=0424, idProduct=2807 [279390.750015] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279390.750016] usb 3-1: Product: USB2807 Hub [279390.750017] usb 3-1: Manufacturer: Microchip [279390.769651] hub 3-1:1.0: USB hub found [279390.769793] hub 3-1:1.0: 7 ports detected [279390.839440] usb 4-1.1: new SuperSpeed USB device number 3 using xhci_hcd [279390.861567] usb 4-1.1: New USB device found, idVendor=0424, idProduct=5734 [279390.861568] usb 4-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=0 [279390.861569] usb 4-1.1: Product: USB5734 [279390.861570] usb 4-1.1: Manufacturer: Microchip Tech [279390.881472] hub 4-1.1:1.0: USB hub found [279390.882171] hub 4-1.1:1.0: 5 ports detected [279390.991442] usb 4-1.2: new SuperSpeed USB device number 4 using xhci_hcd [279391.015809] usb 4-1.2: New USB device found, idVendor=0bda, idProduct=8153 [279391.015811] usb 4-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=6 [279391.015812] usb 4-1.2: Product: USB 10/100/1000 LAN [279391.015813] usb 4-1.2: Manufacturer: Realtek [279391.015814] usb 4-1.2: SerialNumber: 000001000000 [279391.089207] usb 3-1.1: new high-speed USB device number 3 using xhci_hcd [279391.211462] usb 3-1.1: New USB device found, idVendor=0424, idProduct=2734 [279391.211481] usb 3-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279391.211482] usb 3-1.1: Product: USB2734 [279391.211483] usb 3-1.1: Manufacturer: Microchip Tech [279391.231366] hub 3-1.1:1.0: USB hub found [279391.231502] hub 3-1.1:1.0: 5 ports detected [279391.302796] usb 4-1.2: reset SuperSpeed USB device number 4 using xhci_hcd [279391.355371] usb 4-1.2: Dell TB16 Dock, disable RX aggregation [279391.370639] r8152 4-1.2:1.0 (unnamed net_device) (uninitialized): Using pass-thru MAC addr d4:81:d7:31:b2:b1 [279391.401126] usb 3-1.5: new high-speed USB device number 4 using xhci_hcd [279391.425377] r8152 4-1.2:1.0 eth0: v1.09.9 [279391.588750] usb 3-1.5: New USB device found, idVendor=0bda, idProduct=4014 [279391.588752] usb 3-1.5: New USB device strings: Mfr=3, Product=1, SerialNumber=2 [279391.588754] usb 3-1.5: Product: USB Audio [279391.588755] usb 3-1.5: Manufacturer: Generic [279391.588757] usb 3-1.5: SerialNumber: 200901010001 [279391.663127] usb 4-1.1.1: new SuperSpeed USB device number 5 using xhci_hcd [279391.685637] usb 4-1.1.1: New USB device found, idVendor=0424, idProduct=5734 [279391.685639] usb 4-1.1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=0 [279391.685640] usb 4-1.1.1: Product: USB5734 [279391.685641] usb 4-1.1.1: Manufacturer: Microchip Tech [279391.812609] hub 4-1.1.1:1.0: USB hub found [279391.813185] hub 4-1.1.1:1.0: 5 ports detected [279391.973147] usb 3-1.1.1: new high-speed USB device number 5 using xhci_hcd [279392.095383] usb 3-1.1.1: New USB device found, idVendor=0424, idProduct=2734 [279392.095386] usb 3-1.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279392.095388] usb 3-1.1.1: Product: USB2734 [279392.095389] usb 3-1.1.1: Manufacturer: Microchip Tech [279392.104109] r8152 4-1.2:1.0 enxd481d731b2b1: renamed from eth0 [279392.165057] IPv6: ADDRCONF(NETDEV_UP): enxd481d731b2b1: link is not ready [279392.187087] IPv6: ADDRCONF(NETDEV_UP): enxd481d731b2b1: link is not ready [279392.398705] hub 3-1.1.1:1.0: USB hub found [279392.398894] hub 3-1.1.1:1.0: 5 ports detected [279392.625122] usb 3-1.1.3: new full-speed USB device number 6 using xhci_hcd [279392.884608] usb 3-1.1.3: New USB device found, idVendor=046d, idProduct=c52b [279392.884609] usb 3-1.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279392.884610] usb 3-1.1.3: Product: USB Receiver [279392.884611] usb 3-1.1.3: Manufacturer: Logitech [279392.934819] logitech-djreceiver 0003:046D:C52B.0091: hiddev1,hidraw3: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:0e:00.0-1.1.3/input2 [279393.062222] logitech-hidpp-device 0003:046D:402D.0092: hidraw4: USB HID v1.11 Keyboard [Logitech M560] on usb-0000:0e:00.0-1.1.3:1 [279393.133173] usb 3-1.1.5: new high-speed USB device number 7 using xhci_hcd [279393.260962] usb 3-1.1.5: New USB device found, idVendor=0424, idProduct=274c [279393.260965] usb 3-1.1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [279393.260966] usb 3-1.1.5: Product: Hub Controller [279393.260967] usb 3-1.1.5: Manufacturer: Microchip Tech [279393.337238] usb 3-1.1.1.1: new high-speed USB device number 8 using xhci_hcd [279393.463217] usb 3-1.1.1.1: New USB device found, idVendor=05e3, idProduct=0608 [279393.463236] usb 3-1.1.1.1: New USB device strings: Mfr=0, Product=1, SerialNumber=0 [279393.463237] usb 3-1.1.1.1: Product: USB2.0 Hub [279393.839721] hid-generic 0003:0424:274C.0093: hiddev2,hidraw5: USB HID v1.10 Device [Microchip Tech Hub Controller] on usb-0000:0e:00.0-1.1.5/input0 [279393.857686] hub 3-1.1.1.1:1.0: USB hub found [279393.858162] hub 3-1.1.1.1:1.0: 4 ports detected [279393.985185] usb 3-1.1.1.5: new high-speed USB device number 9 using xhci_hcd Software: Ubuntu bionic beta Uname: Linux xxxxx 4.15.0-15-generic #16-Ubuntu SMP Wed Apr 4 13:58:14 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lspci: 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 05) 00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 05) 00:02.0 VGA compatible controller: Intel Corporation Device 591b (rev 04) 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 05) 00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-H Serial IO I2C Controller #0 (rev 31) 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-H Serial IO I2C Controller #1 (rev 31) 00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31) 00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA controller [AHCI mode] (rev 31) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1) 00:1c.1 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #2 (rev f1) 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #9 (rev f1) 00:1d.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #13 (rev f1) 00:1d.6 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #15 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31) 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) 00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31) 01:00.0 3D controller: NVIDIA Corporation GM107GLM [Quadro M1200 Mobile] (rev ff) 02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01) 04:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM961/PM961 06:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] 07:00.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] 07:01.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] 07:02.0 PCI bridge: Intel Corporation DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015] 08:00.0 System peripheral: Intel Corporation DSL6340 Thunderbolt 3 NHI [Alpine Ridge 2C 2015] 09:00.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0a:01.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0a:04.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0c:00.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0d:01.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0d:04.0 PCI bridge: Intel Corporation DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015] 0e:00.0 USB controller: ASMedia Technology Inc. ASM1042A USB 3.0 Host Controller --- ApportVersion: 2.20.9-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: odeda 2692 F...m pulseaudio /dev/snd/controlC0: odeda 2692 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=48b9dbd0-5260-48d5-bf45-a3785e48227b InstallationDate: Installed on 2017-08-17 (247 days ago) InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170725) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0cf3:e007 Atheros Communications, Inc. Bus 001 Device 004: ID 0c45:6713 Microdia Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Precision 5520 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-15-generic.efi.signed root=UUID=5abbb78f-aade-4e35-b206-816fb83c5e6e ro rootflags=subvol=@ quiet splash acpi_osi=!Windows\\x202013 acpi_osi=Linux nogpumanager intel_iommu=on pcie_port_pm=off vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15 RelatedPackageVersions: linux-restricted-modules-4.15.0-15-generic N/A linux-backports-modules-4.15.0-15-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-15-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-04-08 (14 days ago) UserGroups: adm bumblebee cdrom dip docker libvirt lpadmin lxd plugdev sambashare sudo wireshark _MarkForUpload: True dmi.bios.date: 01/25/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0R6JFH dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/25/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Precision dmi.product.name: Precision 5520 dmi.sys.vendor: Dell Inc. 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