Please see if this kernel helps: https://people.canonical.com/~khfeng/lp1809856/
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1809856 Title: [XPS 13 9370, Realtek ALC3271, Headphone Out, Right] Static/Electric background noise when volume is not muted Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: Whenever I plug in my Sennheiser HD1 Wired headphones with mic, I start hearing a static/electric (some internal?) sound if the volume isn't muted. Something similar occurs with my other earbuds with mic, just much quieter and less noticable. It works fine on Windows 10 running on the same machine, and on my Android phone. I don't notice is when something is playing, but the frequency of the sound changes when I play something, then pause it, the background noise will sound slightly different. This is from an installed Ubuntu 18.10. I have tried booting 18.10 Live USB and 18.04.1 LTS Live USB, and the issue still occurs. I have tried playing with alsamixer and pavucontrol settings, and nothing fixed this background noise. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 Uname: Linux 4.18.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: davidkoplik 1891 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Dec 26 20:17:59 2018 InstallationDate: Installed on 2018-12-26 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Right Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: High background noise, or volume is too low Title: [XPS 13 9370, Realtek ALC3271, Black Headphone Out, Right] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1809856/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
