Jason, as per http://www.dell.com/support/drivers/us/en/19/Product/inspiron-17r-se-7720 an update is available for your BIOS (A16). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Summary changed: - [Dell Inspiron Inspiron 17R SE 7720] TouchPad detected as Generic Mouse + [Dell Inspiron 17R SE 7720] TouchPad detected as Generic Mouse ** Tags removed: latest-bios-a15 ** Tags added: bios-outdate-a16 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1093237 Title: [Dell Inspiron 17R SE 7720] TouchPad detected as Generic Mouse Status in The Linux Kernel: Unknown Status in “linux” package in Ubuntu: Incomplete Bug description: Laptop is a Dell Inspiron 17R SE. Ubuntu 12.10 Desktop x64 The touchpad is detected a Generic Mouse. ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Video Bus id=8 [slave keyboard (3)] ↳ Power Button id=9 [slave keyboard (3)] ↳ Sleep Button id=10 [slave keyboard (3)] ↳ Integrated Webcam id=11 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ Dell WMI hotkeys id=14 [slave keyboard (3)] I: Bus=0011 Vendor=0002 Product=0001 Version=0000 N: Name="PS/2 Generic Mouse" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input7 U: Uniq= H: Handlers=mouse0 event7 B: PROP=0 B: EV=7 B: KEY=70000 0 0 0 0 B: REL=3 [ 20.643] (II) config/udev: Adding input device PS/2 Generic Mouse (/dev/input/event7) [ 20.643] (**) PS/2 Generic Mouse: Applying InputClass "evdev pointer catchall" [ 20.643] (II) Using input driver 'evdev' for 'PS/2 Generic Mouse' [ 20.643] (**) PS/2 Generic Mouse: always reports core events [ 20.643] (**) evdev: PS/2 Generic Mouse: Device: "/dev/input/event7" [ 20.643] (--) evdev: PS/2 Generic Mouse: Vendor 0x2 Product 0x1 [ 20.643] (--) evdev: PS/2 Generic Mouse: Found 3 mouse buttons [ 20.643] (--) evdev: PS/2 Generic Mouse: Found relative axes [ 20.643] (--) evdev: PS/2 Generic Mouse: Found x and y relative axes [ 20.643] (II) evdev: PS/2 Generic Mouse: Configuring as mouse [ 20.643] (**) evdev: PS/2 Generic Mouse: YAxisMapping: buttons 4 and 5 [ 20.643] (**) evdev: PS/2 Generic Mouse: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200 [ 20.643] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input7/event7" [ 20.643] (II) XINPUT: Adding extended input device "PS/2 Generic Mouse" (type: MOUSE, id 13) [ 20.643] (II) evdev: PS/2 Generic Mouse: initialized for relative axes. [ 20.643] (**) PS/2 Generic Mouse: (accel) keeping acceleration scheme 1 [ 20.643] (**) PS/2 Generic Mouse: (accel) acceleration profile 0 [ 20.643] (**) PS/2 Generic Mouse: (accel) acceleration factor: 2.000 [ 20.643] (**) PS/2 Generic Mouse: (accel) acceleration threshold: 4 [ 20.643] (II) config/udev: Adding input device PS/2 Generic Mouse (/dev/input/mouse0) [ 20.643] (II) No input driver specified, ignoring this device. [ 20.643] (II) This device may have been added with another device file. --- ApportVersion: 2.6.1-0ubuntu9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jason 2244 F.... pulseaudio DistroRelease: Ubuntu 12.10 HibernationDevice: RESUME=UUID=9c6a3506-b1a5-4429-92ef-d044e5c28fbf InstallationDate: Installed on 2012-12-23 (4 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Dell Inc. Inspiron 7720 MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=afcbece8-ad61-4649-983b-1e1e547e1e80 ro quiet splash ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1 RelatedPackageVersions: linux-restricted-modules-3.5.0-21-generic N/A linux-backports-modules-3.5.0-21-generic N/A linux-firmware 1.95 StagingDrivers: rts5139 Tags: quantal running-unity staging Uname: Linux 3.5.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 10/24/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 04M3YM dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA11:bd10/24/2012:svnDellInc.:pnInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Inspiron 7720 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.12-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 2895 F.... pulseaudio ubuntu 4823 F.... pulseaudio CasperVersion: 1.336 DistroRelease: Ubuntu 13.10 LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130811) MachineType: Dell Inc. Dell System Inspiron 7720 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3 RelatedPackageVersions: linux-restricted-modules-3.10.0-6-generic N/A linux-backports-modules-3.10.0-6-generic N/A linux-firmware 1.113 StagingDrivers: rts5139 Tags: saucy staging Uname: Linux 3.10.0-6-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 05/17/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 04M3YM dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA15:bd05/17/2013:svnDellInc.:pnDellSystemInspiron7720:pvr:rvnDellInc.:rn04M3YM:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System Inspiron 7720 dmi.sys.vendor: Dell Inc. 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