This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1824072 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1824072 Title: Intel XL710 series NIC can't receive any packet on 18.04 & 18.10 Ubuntu-arm64-server Status in linux package in Ubuntu: Incomplete Bug description: ## PCI info for the NIC XXV710DA2BLK pci@0000:8e:00.1 enp142s0f1 network Ethernet Controller XL710 for 40GbE QSFP+ ## link detected & promisc mode turned on $ ip link list enp142s0f1 3: enp142s0f1: <BROADCAST,MULTICAST,PROMISC,UP,LOWER_UP> mtu 1500 qdisc mq state UP mode DEFAULT group default qlen 1000 link/ether 3c:fd:fe:bb:cf:61 brd ff:ff:ff:ff:ff:ff $ sudo ethtool enp142s0f1 Settings for enp142s0f1: Supported ports: [ FIBRE ] Supported link modes: 40000baseCR4/Full Supported pause frame use: Symmetric Supports auto-negotiation: Yes Supported FEC modes: Not reported Advertised link modes: 40000baseCR4/Full Advertised pause frame use: No Advertised auto-negotiation: Yes Advertised FEC modes: Not reported Speed: 40000Mb/s Duplex: Full Port: Direct Attach Copper PHYAD: 0 Transceiver: internal Auto-negotiation: on Supports Wake-on: d Wake-on: d Current message level: 0x00000007 (7) drv probe link Link detected: yes $ sudo ethtool -i enp142s0f1 driver: i40e version: 2.8.10-k firmware-version: 6.01 0x800035da 1.1747.0 expansion-rom-version: bus-info: 0000:8e:00.1 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes ## Kernel info 5.1-rc3+ commit 5e7a8ca319268a70a6c7c3c1fde5bea38e1e5539 ## Packet generated by IXIA ## XDP & tcpdump can't capture any packet. $ sudo ./samples/bpf/xdp1 -N enp142s0f1 $ sudo tcpdump -i enp142s0f1 tcpdump: verbose output suppressed, use -v or -vv for full protocol decode listening on enp142s0f1, link-type EN10MB (Ethernet), capture size 262144 bytes 15:08:50.176524 IP6 net-arm-thunderx2-03 > ff02::16: HBH ICMP6, multicast listener report v2, 1 group record(s), length 28 15:08:50.588515 IP6 net-arm-thunderx2-03 > ff02::16: HBH ICMP6, multicast listener report v2, 1 group record(s), length 28 ========================================================================================= Ubuntu 16.04.5 LTS with Kernel 4.15.0-43-generic + Intel 710 NIC (The same NIC XXV710DA2BLK): tcpdump worked as expected. $ sudo ethtool -i enp138s0f0 driver: i40e version: 2.7.29 firmware-version: 6.80 0x80003d05 1.2007.0 expansion-rom-version: bus-info: 0000:8a:00.0 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1824072/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp