Public bug reported:
I installed some updates that were showing on my screen and after those
updates, my laptop freezes up after unplugging the power supply. I
cannot use hibernate or even suspend. I will attach the log message
containing the information needed. I can assure you that my battery is
fine, I booted my laptop without the power supply plugged in and
everything works just fine, I plugged it in and it's still going for now
until I unplug it again. This is all I can give you.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-15-generic 5.0.0-15.16
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tsynk 1718 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat May 18 21:44:08 2019
HibernationDevice: RESUME=UUID=d95a55cf-d759-409b-959c-b084a127520b
InstallationDate: Installed on 2018-06-09 (343 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: HP HP 15 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=f8e13e40-d565-4652-ae79-e143635c868e ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.0.0-15-generic N/A
linux-backports-modules-5.0.0-15-generic N/A
linux-firmware 1.178.1
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2019-04-26 (22 days ago)
dmi.bios.date: 06/09/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8175
dmi.board.vendor: HP
dmi.board.version: 37.13
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd06/09/2017:svnHP:pnHP15NotebookPC:pvrType1ProductConfigId:rvnHP:rn8175:rvr37.13:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP 15 Notebook PC
dmi.product.sku: L0T33UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug disco
** Attachment added: "My logs of the issue at the time I was trying to figure
out what was going on."
https://bugs.launchpad.net/bugs/1829636/+attachment/5264715/+files/log%20messages
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1829636
Title:
Laptop freezes up after unplugging power supply
Status in linux package in Ubuntu:
Confirmed
Bug description:
I installed some updates that were showing on my screen and after
those updates, my laptop freezes up after unplugging the power supply.
I cannot use hibernate or even suspend. I will attach the log message
containing the information needed. I can assure you that my battery is
fine, I booted my laptop without the power supply plugged in and
everything works just fine, I plugged it in and it's still going for
now until I unplug it again. This is all I can give you.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: linux-image-5.0.0-15-generic 5.0.0-15.16
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tsynk 1718 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat May 18 21:44:08 2019
HibernationDevice: RESUME=UUID=d95a55cf-d759-409b-959c-b084a127520b
InstallationDate: Installed on 2018-06-09 (343 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: HP HP 15 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-15-generic
root=UUID=f8e13e40-d565-4652-ae79-e143635c868e ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-5.0.0-15-generic N/A
linux-backports-modules-5.0.0-15-generic N/A
linux-firmware 1.178.1
SourcePackage: linux
UpgradeStatus: Upgraded to disco on 2019-04-26 (22 days ago)
dmi.bios.date: 06/09/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8175
dmi.board.vendor: HP
dmi.board.version: 37.13
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd06/09/2017:svnHP:pnHP15NotebookPC:pvrType1ProductConfigId:rvnHP:rn8175:rvr37.13:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP 15 Notebook PC
dmi.product.sku: L0T33UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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