apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1829934/+attachment/5265431/+files/ProcModules.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1829934 Title: No Sound in Asus ZenBook UX333FN with Ubuntu 18.04 Status in Ubuntu: Confirmed Bug description: I deleted the pre-installed Win 10 and did a fresh install of Ubuntu 18.04 in my Asus Zenbook UX333FN laptop last month. There has been no sound since then through the speakers or headphones. There was sound in Win 10. The Ubuntu release is Description: Ubuntu 18.04.2 LTS Release: 18.04 The output of 'cat /proc/version_signature' is : Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20 --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mugdha 4139 F.... pulseaudio /dev/snd/pcmC0D0c: mugdha 4139 F...m pulseaudio /dev/snd/pcmC0D0p: mugdha 4139 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-04-27 (24 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:56cb IMC Networks Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash mem_sleep_default=deep vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20 RelatedPackageVersions: linux-restricted-modules-4.18.0-20-generic N/A linux-backports-modules-4.18.0-20-generic N/A linux-firmware 1.173.6 Tags: bionic Uname: Linux 4.18.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX333FN.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX333FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX333FN.301:bd11/14/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX333FN_UX333FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX333FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX333FN_UX333FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mugdha 4139 F.... pulseaudio /dev/snd/pcmC0D0p: mugdha 4139 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-04-27 (24 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:56cb IMC Networks Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash mem_sleep_default=deep vt.handoff=1 ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20 RelatedPackageVersions: linux-restricted-modules-4.18.0-20-generic N/A linux-backports-modules-4.18.0-20-generic N/A linux-firmware 1.173.6 Tags: bionic Uname: Linux 4.18.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/14/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX333FN.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX333FN dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX333FN.301:bd11/14/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX333FN_UX333FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX333FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX333FN_UX333FN dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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