PKduck, thank you for providing the requested information. As per http://www.dell.com/support/drivers/us/en/19/Product/vostro-3400 an update is available for your BIOS (A10). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Summary changed: - [STAGING]Cannot access the text console. + [Dell Vostro 3400] Cannot access the text console. ** Tags added: kernel-bug-exists-upstream-v13.3-rc3 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/734996 Title: [Dell Vostro 3400] Cannot access the text console. Status in “linux” package in Ubuntu: Incomplete Bug description: During a booting process, there should a "kubuntu" logo with 5 blinking dots since I am using Kubuntu. But it shows a black screen instead after loading the kernel and before Xorg started. Disabling modeset can get back the boot splash but lost accelerated 3D. After Xorg loaded, it shows a normal composited desktop with full hardware acceleration. But pressing Ctrl+Alt+F1 will hide the mouse cursor and cause the screen to freeze. Pressing Ctrl+Alt+7 can switch back to Xorg. It is also true for live DVD or a fully updated(as of today) system. WORKAROUND: I get back the text console by doing the following: 1) Blacklist nouveau 2) Rename "/lib/modules/2.6.38-8-generic/kernel/drivers/gpu/drm/nouveau/nouveau.ko" to something else. 3) sudo update-initramfs -k all -u 4) sudo update-grub2 5) Reboot. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: linux-image-2.6.38-6-generic 2.6.38-6.34 Regression: Yes Reproducible: Yes ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7 Uname: Linux 2.6.38-6-generic x86_64 NonfreeKernelModules: wl AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pkduck 1513 F.... pulseaudio /dev/snd/pcmC0D0c: pkduck 1513 F...m pulseaudio /dev/snd/pcmC0D0p: pkduck 1513 F...m pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xfb400000 irq 48' Mixer name : 'IDT 92HD81B1X5' Components : 'HDA:111d7605,10280440,00100105' Controls : 14 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'NVidia'/'HDA NVidia at 0xfa080000 irq 16' Mixer name : 'Nvidia GPU 0b HDMI/DP' Components : 'HDA:10de000b,10de0101,00100100' Controls : 16 Simple ctrls : 4 Date: Tue Mar 15 01:55:25 2011 HibernationDevice: RESUME=UUID=9ae7919b-4723-47c8-ad54-618575be1235 InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110303) MachineType: Dell Inc. Vostro 3400 ProcEnviron: LANGUAGE= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-6-generic root=UUID=ac177ace-fa7e-48ae-b159-9294925b4e89 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-2.6.38-6-generic N/A linux-backports-modules-2.6.38-6-generic N/A linux-firmware 1.48 SourcePackage: linux StagingDrivers: brcm80211 Title: [STAGING] UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/21/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0RXV7H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/21/2010:svnDellInc.:pnVostro3400:pvrNotSpecified:rvnDellInc.:rn0RXV7H:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro 3400 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.12.7-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: pkduck 1419 F.... pulseaudio /dev/snd/controlC0: pkduck 1419 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2013-12-15 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131215) MachineType: Dell Inc. Vostro 3400 MarkForUpload: True Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic root=UUID=0260376b-5122-4d52-be39-576de2d88f1b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4 RelatedPackageVersions: linux-restricted-modules-3.12.0-7-generic N/A linux-backports-modules-3.12.0-7-generic N/A linux-firmware 1.117 Tags: trusty Uname: Linux 3.12.0-7-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 05/21/2010 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0RXV7H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/21/2010:svnDellInc.:pnVostro3400:pvrNotSpecified:rvnDellInc.:rn0RXV7H:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Vostro 3400 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. 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