Can you please test this kernel: https://people.canonical.com/~khfeng/lp1835040-2/
We may have found a real fix to the issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1825718 Title: Touchpad not detecting in Linux Status in linux package in Ubuntu: Confirmed Bug description: This issue was observed in laptop -"iBall-Aer3" which has a touch-pad with integrated fingerprint scanner. Both works very well in Windows 10, but not in Linux. Please Check. Any help is highly appreciated. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: linux-image-5.0.0-13-generic 5.0.0-13.14 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dipin 1204 F.... pulseaudio /dev/snd/controlC1: dipin 1204 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Apr 21 18:12:35 2019 InstallationDate: Installed on 2019-04-21 (0 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: iBall Aer3 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=53642f8a-ea5c-46e8-bde2-b1744102311b ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-5.0.0-13-generic N/A linux-backports-modules-5.0.0-13-generic N/A linux-firmware 1.178 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/26/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: YZ-BI-13.3-S133AR110-A55H-040-G dmi.board.asset.tag: Default string dmi.board.name: Aer3 dmi.board.vendor: iBall dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 9 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrYZ-BI-13.3-S133AR110-A55H-040-G:bd07/26/2017:svniBall:pnAer3:pvrDefaultstring:rvniBall:rnAer3:rvrDefaultstring:cvnDefaultstring:ct9:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: Aer3 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: iBall To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1825718/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp