This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1845454 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1845454 Title: Dell XPS 13 7390 - Kernel panic with 19.10 beta image Status in linux package in Ubuntu: Incomplete Bug description: Image: http://cdimage.ubuntu.com/daily-live/20190926/eoan-desktop-amd64.iso Device: Dell XPS 13 7390 (201908-27305) When trying to start the live session ("try Ubuntu") or trying to install the ISO ("install Ubuntu"), the boot process stops within 1 second with a kernel panic (see attached screenshot). The system could boot with a previous version of Eoan image: 2019-09-09 09:11 (kernel 5.3.0-10) /!\ Please note: the information below (and the attached file ProcCpuinfoMinimal.txt) come from a 18.04 live session, since I cannot boot anything with 19.10 beta image. ============================================== ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: syslinux 3:6.03+dfsg1-2 ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CasperVersion: 1.394 CurrentDesktop: ubuntu:GNOME Date: Thu Sep 26 07:41:16 2019 Dependencies: gcc-8-base 8.3.0-6ubuntu1~18.04.1 libc6 2.27-3ubuntu1 libgcc1 1:8.3.0-6ubuntu1~18.04.1 mtools 4.0.18-2ubuntu1 syslinux-common 3:6.03+dfsg1-2 LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash SourcePackage: syslinux UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1845454/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp