This change was made by a bot. ** Changed in: linux (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1849448 Title: Boot frequently stuck on Asus ZenBook Pro 14 UX480 & Ubuntu 19.10 Status in linux package in Ubuntu: Confirmed Bug description: General System Information: I have an »Asus ZenBook Pro 14 UX480« notebook and installed »Ubuntu 19.10«. With LVM/LUKS encryption. No dual boot. What I expected to happen: The boot process should start, asking for LVM/LUKS password, show the Ubuntu splash screen and proceed with loading Ubuntu. What happened instead The boot process will only work occasionally and is frequently stuck and wont show the password input field or anything else. When the boot process is stuck I shut down manually and boot again I will see the Grub Boot Selection. When I edit the boot option »Ubuntu« I need to remove "quiet splash" (both options). Then boot process continues without a GUI and eventually the password question will be asked. Everything is running normal from here. However in 1 out of 5 cases removing "quiet splash" wont change anything either and the boot process is stuck again. Additional information I also tried installing Ubuntu 18.04 and 19.04 before. Both boot consistently when I replace "quiet" (this one option) with "acpi=off". This however caused a series of other problems, and therefore I switched to Ubuntu 19.10. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-19-generic 5.3.0-19.20 ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1 Uname: Linux 5.3.0-19-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dan 1767 F.... pulseaudio /dev/snd/controlC1: dan 1767 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Oct 23 10:01:49 2019 InstallationDate: Installed on 2019-10-17 (5 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless Keyboard/Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook Pro 14 UX450FDX_UX480FD ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-19-generic root=/dev/mapper/vgubuntu-root ro RelatedPackageVersions: linux-restricted-modules-5.3.0-19-generic N/A linux-backports-modules-5.3.0-19-generic N/A linux-firmware 1.183 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/09/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX450FDX.301 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX450FDX dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX450FDX.301:bd10/09/2018:svnASUSTeKCOMPUTERINC.:pnZenBookPro14UX450FDX_UX480FD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX450FDX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook Pro dmi.product.name: ZenBook Pro 14 UX450FDX_UX480FD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1849448/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp