Ilgaz: 1) Could you please provide from the the sticker of the computer itself (not from the Bug Description, or the result of a terminal command) the full computer model? For example, HP Pavilion 13-u100 x360 Convertible PC.
2) Could you please undo all WORKAROUNDs and non-default kernel parameters and provide logs of a bad boot following https://wiki.ubuntu.com/DebuggingKernelBoot ? 3) Could you please advise to the purpose of the non-default kernel parameter pci=biosirq (i.e. is it required along with acpi_osi=, does it improve functionality with or without other parameters, etc.)? ** Description changed: - 1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu - Description: Ubuntu 19.10 - Release: 19.10 - - 2) The version of the package you are using, via 'apt-cache policy - pkgname' or by checking in Software Center - - 3) What you expected to happen - - Boot - - 4) What happened instead - - Freezes (see below for workaround), no visible sign of interaction - possible. Caps lock "led" doesn't work indicating keyboard isn't - working. Just a white cursor (non blinking) on screen, CPU doesn't seem - to do anything since fan stops after a while. - - This is more likely a Linux "bug". Unless you pass acpi_osi= argument to - Linux kernel, it won't boot, appear and behave frozen with a (non - blinking) cursor on top left. There is no further information given to - user further complicating things. + When booting my computer, it stops with just a non-blinking white cursor + on screen in the top left, and the Caps Lock doesn't respond when + pressed. Previously on 4.x kernels, system would boot using acpi=off argument - creating more problems on this particular laptop model (HP Pavilion X360 - 13 inch). + creating more problems. + + WORKAROUND: Boot with kernel parameter: + acpi_osi= ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ilgaz 21270 F.... pulseaudio - /dev/snd/controlC1: ilgaz 21270 F.... pulseaudio - /dev/snd/pcmC1D0p: ilgaz 21270 F...m pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: ilgaz 21270 F.... pulseaudio + /dev/snd/controlC1: ilgaz 21270 F.... pulseaudio + /dev/snd/pcmC1D0p: ilgaz 21270 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Oct 17 10:02:44 2019 HibernationDevice: RESUME=UUID=f34af719-8757-473b-848b-7db85d6fefae InstallationDate: Installed on 2019-10-13 (3 days ago) InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227) MachineType: Hewlett-Packard HP Pavilion 13 x360 PC ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=f6787f82-d072-410e-8058-2b7f14d012b9 ro verbose pci=biosirq acpi_osi= RelatedPackageVersions: - linux-restricted-modules-5.3.0-18-generic N/A - linux-backports-modules-5.3.0-18-generic N/A - linux-firmware 1.183 + linux-restricted-modules-5.3.0-18-generic N/A + linux-backports-modules-5.3.0-18-generic N/A + linux-firmware 1.183 SourcePackage: linux UpgradeStatus: Upgraded to eoan on 2019-10-16 (0 days ago) dmi.bios.date: 06/21/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.41 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2341 dmi.board.vendor: Hewlett-Packard dmi.board.version: 07.0A dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.41:bd06/21/2018:svnHewlett-Packard:pnHPPavilion13x360PC:pvr0977120000405F00000410180:rvnHewlett-Packard:rn2341:rvr07.0A:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null dmi.product.name: HP Pavilion 13 x360 PC dmi.product.sku: L0B89EA#AB8 dmi.product.version: 0977120000405F00000410180 dmi.sys.vendor: Hewlett-Packard ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-5.4-rc3 ** Tags removed: kernel-bug-exists-upstream ** Tags added: needs-upstream-testing -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1848445 Title: Kernel needs a special workaround argument to boot Status in Linux: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: When booting my computer, it stops with just a non-blinking white cursor on screen in the top left, and the Caps Lock doesn't respond when pressed. Previously on 4.x kernels, system would boot using acpi=off argument creating more problems. WORKAROUND: Boot with kernel parameter: acpi_osi= ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1 ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1 Uname: Linux 5.3.0-18-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ilgaz 21270 F.... pulseaudio /dev/snd/controlC1: ilgaz 21270 F.... pulseaudio /dev/snd/pcmC1D0p: ilgaz 21270 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Oct 17 10:02:44 2019 HibernationDevice: RESUME=UUID=f34af719-8757-473b-848b-7db85d6fefae InstallationDate: Installed on 2019-10-13 (3 days ago) InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release amd64 (20190227) MachineType: Hewlett-Packard HP Pavilion 13 x360 PC ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=f6787f82-d072-410e-8058-2b7f14d012b9 ro verbose pci=biosirq acpi_osi= RelatedPackageVersions: linux-restricted-modules-5.3.0-18-generic N/A linux-backports-modules-5.3.0-18-generic N/A linux-firmware 1.183 SourcePackage: linux UpgradeStatus: Upgraded to eoan on 2019-10-16 (0 days ago) dmi.bios.date: 06/21/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.41 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2341 dmi.board.vendor: Hewlett-Packard dmi.board.version: 07.0A dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.41:bd06/21/2018:svnHewlett-Packard:pnHPPavilion13x360PC:pvr0977120000405F00000410180:rvnHewlett-Packard:rn2341:rvr07.0A:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null dmi.product.name: HP Pavilion 13 x360 PC dmi.product.sku: L0B89EA#AB8 dmi.product.version: 0977120000405F00000410180 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1848445/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
