apport information ** Tags added: apport-collected wayland-session
** Description changed: When lid off. The laptop goes to unusual suspend mode. When raising the lid. Cannot turn laptop on. Cannot even log remotely using ssh. My laptop is hp spectre-15, i7-9750h with nvidia gtx 1650 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pm-utils 1.4.1-18 Uname: Linux 5.4.0-050400rc5-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Nov 2 16:14:29 2019 InstallationDate: Installed on 2019-10-31 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu8.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: dror 1529 F.... pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-10-31 (11 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: HP HP Spectre x360 Convertible 15t-df100 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-21-generic root=UUID=ad8d697c-17a2-4ab1-97ac-a1f665546354 ro acpi_osi=! "acpi_osi=Windows 2015" nouveau.modeset=0 + ProcVersionSignature: Ubuntu 5.3.0-21.22-generic 5.3.7 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-21-generic N/A + linux-backports-modules-5.3.0-21-generic N/A + linux-firmware 1.183.1 + Tags: wayland-session eoan + Uname: Linux 5.3.0-21-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/14/2019 + dmi.bios.vendor: AMI + dmi.bios.version: F.11 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 863E + dmi.board.vendor: HP + dmi.board.version: 53.23 + dmi.chassis.type: 31 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAMI:bvrF.11:bd10/14/2019:svnHP:pnHPSpectrex360Convertible15t-df100:pvr:rvnHP:rn863E:rvr53.23:cvnHP:ct31:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Spectre + dmi.product.name: HP Spectre x360 Convertible 15t-df100 + dmi.product.sku: 5ZV29AV + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1851068/+attachment/5304854/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1851068 Title: laptop does not wakeup after suspend (when lid off). Need to had reset Status in linux package in Ubuntu: Confirmed Bug description: When lid off. The laptop goes to unusual suspend mode. When raising the lid. Cannot turn laptop on. Cannot even log remotely using ssh. My laptop is hp spectre-15, i7-9750h with nvidia gtx 1650 ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pm-utils 1.4.1-18 Uname: Linux 5.4.0-050400rc5-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Nov 2 16:14:29 2019 InstallationDate: Installed on 2019-10-31 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dror 1529 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-10-31 (11 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: HP HP Spectre x360 Convertible 15t-df100 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-21-generic root=UUID=ad8d697c-17a2-4ab1-97ac-a1f665546354 ro acpi_osi=! "acpi_osi=Windows 2015" nouveau.modeset=0 ProcVersionSignature: Ubuntu 5.3.0-21.22-generic 5.3.7 RelatedPackageVersions: linux-restricted-modules-5.3.0-21-generic N/A linux-backports-modules-5.3.0-21-generic N/A linux-firmware 1.183.1 Tags: wayland-session eoan Uname: Linux 5.3.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/14/2019 dmi.bios.vendor: AMI dmi.bios.version: F.11 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 863E dmi.board.vendor: HP dmi.board.version: 53.23 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.11:bd10/14/2019:svnHP:pnHPSpectrex360Convertible15t-df100:pvr:rvnHP:rn863E:rvr53.23:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 15t-df100 dmi.product.sku: 5ZV29AV dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851068/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
