This happens to me about three times a week on Ubuntu 18.04.3 LTS with kernel 4.15.0-70-generic. I have not been able to find a way to consistently reproduce it. It is a random complete system freeze. The mouse does not respond, caps lock and numlock do not change light on keyboard, ctrl alt f2/f3/etc does not work, and even Alt + SysRq REISUB does not respond. Only a hard reset works by pressing the power button will reboot the system. The first sign of it happening is the mouse begins to stutter for a couple seconds before the whole screen completely freezes. Here is some system info:
CPU: AMD Ryzen Threadripper 1950X 16-Core Processor Graphics: Nvidia Quadro P4000 Motherboard: Asus ROG STRIX X399-E GAMING Ubuntu version: 18.04.3 Memory: 62.8 GiB Gnome: 3.28.2 Disk capacity: 903.7 GB -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1798961 Title: Random unrecoverable freezes on Ubuntu 18.10 Status in Linux: New Status in linux package in Ubuntu: Confirmed Status in xserver-xorg-video-intel package in Ubuntu: Invalid Status in linux source package in Bionic: Triaged Status in xserver-xorg-video-intel source package in Bionic: Invalid Status in linux source package in Cosmic: Triaged Status in xserver-xorg-video-intel source package in Cosmic: Invalid Status in linux source package in Disco: Triaged Status in xserver-xorg-video-intel source package in Disco: Invalid Bug description: First thing I notice is that the mouse cursor freezes as I'm using it, then I hit the CAPS LOCK key and the LED indicator doesn't respond. Then I try the "REISUB" command, but it doesn't do anything either. Only a hard reset works, pressing down the power button for a few seconds. How to reproduce? I couldn't figure out a consistent method. It is still random to me. Version: Ubuntu 4.18.0-10.11-generic 4.18.12 System information attached. Also happens under Arch Linux and Fedora. I've talked to another user on IRC who seems to be having the same freezes. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-10-generic 4.18.0-10.11 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: dsilva 1213 F.... pulseaudio /dev/snd/controlC0: dsilva 1213 F.... pulseaudio CurrentDesktop: XFCE Date: Sat Oct 20 09:54:50 2018 InstallationDate: Installed on 2018-10-20 (0 days ago) InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) MachineType: Dell Inc. Inspiron 5458 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.18.0-10-generic N/A linux-backports-modules-4.18.0-10-generic N/A linux-firmware 1.175 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: A15 dmi.board.name: 09WGNT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5458 dmi.product.sku: Inspiron 5458 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1798961/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
