This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1853969 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Eoan) Status: New => Incomplete ** Tags added: eoan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1853969 Title: usbhid 1-3.1:1.1: can't add hid device: -32 Status in linux package in Ubuntu: Incomplete Status in linux source package in Eoan: Incomplete Bug description: A keyboard behind an USB hub no longer works after upgrading to Eoan 5.3. Linux gollum 5.3.0-24-generic #26-Ubuntu SMP Thu Nov 14 01:33:18 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux Nov 18 07:48:34 gollum kernel: [ 9.144253] usb 1-3: new high-speed USB device number 8 using xhci_hcd Nov 18 07:48:34 gollum kernel: [ 9.292393] usb 1-3: New USB device found, idVendor=058f, idProduct=6254, bcdDevice= 1.00 Nov 18 07:48:34 gollum kernel: [ 9.292395] usb 1-3: New USB device strings: Mfr=0, Product=0, SerialNumber=0 Nov 18 07:48:34 gollum kernel: [ 9.293996] hub 1-3:1.0: USB hub found Nov 18 07:48:34 gollum kernel: [ 9.294046] hub 1-3:1.0: 4 ports detected Nov 18 07:48:35 gollum kernel: [ 9.588233] usb 1-3.1: new low-speed USB device number 9 using xhci_hcd Nov 18 07:48:35 gollum kernel: [ 9.656137] rfkill: input handler disabled Nov 18 07:48:35 gollum kernel: [ 9.721913] usb 1-3.1: New USB device found, idVendor=03f0, idProduct=034a, bcdDevice= 1.21 Nov 18 07:48:35 gollum kernel: [ 9.721914] usb 1-3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Nov 18 07:48:35 gollum kernel: [ 9.721915] usb 1-3.1: Product: HP Elite USB Keyboard Nov 18 07:48:35 gollum kernel: [ 9.721916] usb 1-3.1: Manufacturer: Chicony Nov 18 07:48:35 gollum kernel: [ 9.738116] input: Chicony HP Elite USB Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.1/1-3.1:1.0/0003:03F0:034A.0002/input/input19 Nov 18 07:48:35 gollum kernel: [ 9.796473] hid-generic 0003:03F0:034A.0002: input,hidraw1: USB HID v1.10 Keyboard [Chicony HP Elite USB Keyboard] on usb-0000:00:14.0-3.1/input0 Nov 18 07:48:35 gollum kernel: [ 9.798157] usbhid 1-3.1:1.1: can't add hid device: -32 Nov 18 07:48:35 gollum kernel: [ 9.798163] usbhid: probe of 1-3.1:1.1 failed with error -32 Nov 18 07:48:35 gollum kernel: [ 9.900252] usb 1-3.2: new low-speed USB device number 10 using xhci_hcd Nov 18 07:48:35 gollum kernel: [ 10.026058] usb 1-3.2: New USB device found, idVendor=0458, idProduct=0133, bcdDevice= 0.00 Nov 18 07:48:35 gollum kernel: [ 10.026060] usb 1-3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Nov 18 07:48:35 gollum kernel: [ 10.026061] usb 1-3.2: Product: Laser Mouse Nov 18 07:48:35 gollum kernel: [ 10.026061] usb 1-3.2: Manufacturer: Mouse Nov 18 07:48:35 gollum kernel: [ 10.031943] input: Mouse Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3.2/1-3.2:1.0/0003:0458:0133.0003/input/input20 Nov 18 07:48:35 gollum kernel: [ 10.032031] hid-generic 0003:0458:0133.0003: input,hidraw2: USB HID v1.10 Mouse [Mouse Laser Mouse] on usb-0000:00:14.0-3.2/input0 Nov 18 07:48:35 gollum kernel: [ 10.112241] usb 1-3.3: new high-speed USB device number 11 using xhci_hcd Nov 18 07:48:36 gollum kernel: [ 10.457643] usb 1-3.3: New USB device found, idVendor=046d, idProduct=081b, bcdDevice= 0.12 Nov 18 07:48:36 gollum kernel: [ 10.457649] usb 1-3.3: New USB device strings: Mfr=0, Product=0, SerialNumber=2 Nov 18 07:48:36 gollum kernel: [ 10.457652] usb 1-3.3: SerialNumber: D1C29B20 Preliminary investigation shows that the following commit seems to cause issues: ef513be0a905 ("usb: xhci: Add Clear_TT_Buffer") To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp