Thanks for the suggestion. Booted my laptop in the old kernel. Touchpad seems to work fine.
On Tue 24 Dec, 2019, 09:50 Po-Hsu Lin, <po-hsu....@canonical.com> wrote: > Hello, > this might be a duplicate of bug 1854798, > can you try to boot with an older kernel to see if this issue still exist? > > Thanks > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1857235 > > Title: > touchpad not working > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > my touchpad is not working in ubuntu 18.04; however it works fine when > I run the diagnostics from the boot menu. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-72-generic 4.15.0-72.81 > ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18 > Uname: Linux 4.15.0-72-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.9 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: pratik 1509 F.... pulseaudio > /dev/snd/controlC1: pratik 1509 F.... pulseaudio > CurrentDesktop: ubuntu:GNOME > Date: Sun Dec 22 20:44:41 2019 > HibernationDevice: RESUME=UUID=cc034e3f-9499-474e-a0d8-089de59d3153 > InstallationDate: Installed on 2016-12-11 (1106 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > MachineType: Dell Inc. Inspiron 3558 > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic > root=UUID=706edc44-7e3d-4c83-82c4-d7ad2140392a ro i8042.reset quiet splash > vt.handoff=1 > RelatedPackageVersions: > linux-restricted-modules-4.15.0-72-generic N/A > linux-backports-modules-4.15.0-72-generic N/A > linux-firmware 1.173.14 > SourcePackage: linux > UpgradeStatus: Upgraded to bionic on 2018-05-31 (570 days ago) > dmi.bios.date: 09/06/2016 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A11 > dmi.board.name: 0G1TDD > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 9 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvrA11:bd09/06/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0G1TDD:rvrA00:cvnDellInc.:ct9:cvr: > dmi.product.name: Inspiron 3558 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857235/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1857235 Title: touchpad not working Status in linux package in Ubuntu: Incomplete Bug description: my touchpad is not working in ubuntu 18.04; however it works fine when I run the diagnostics from the boot menu. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-72-generic 4.15.0-72.81 ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18 Uname: Linux 4.15.0-72-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pratik 1509 F.... pulseaudio /dev/snd/controlC1: pratik 1509 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Sun Dec 22 20:44:41 2019 HibernationDevice: RESUME=UUID=cc034e3f-9499-474e-a0d8-089de59d3153 InstallationDate: Installed on 2016-12-11 (1106 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) MachineType: Dell Inc. Inspiron 3558 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=UUID=706edc44-7e3d-4c83-82c4-d7ad2140392a ro i8042.reset quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.15.0-72-generic N/A linux-backports-modules-4.15.0-72-generic N/A linux-firmware 1.173.14 SourcePackage: linux UpgradeStatus: Upgraded to bionic on 2018-05-31 (570 days ago) dmi.bios.date: 09/06/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 0G1TDD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/06/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0G1TDD:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 3558 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857235/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
