Hi! Thanks for the tip.
When I ran my PC on the 18.04 live OS, I noticed that by plugging the HDMI cable on the normal HDMI port, that HDMI*2* was indicated as *plugged*. Later when I went back to the installed 16.04, the HDMI2 port was indicated as unplugged (all the ports were) but it still worked correctly, sending sound and video to the HDMI monitor. Although odd, this works so I will wait to upgrade until I have a backup system available. As to trying the v5 kernels, in the past they were not compatible with my v4 system so I will also wait on that as well. In summary, I learned that : - the standard HDMI connector maps to port HDMI2 - the mini display connector maps to port HDMI1 - despite being indicated as "unplugged" in the pulseaudio volume control, the HDMI2 port works properly. Thank you for all your help - this is a great improvement! I hope you and all the Ubuntu team have a happy new year! Cheers, Bob On Tue, 31 Dec 2019 at 03:00, Daniel van Vugt <daniel.van.v...@canonical.com> wrote: > Great! Sounds like a newer kernel is all you need. > > If you can't risk upgrading then I suggest just installing the latest > stable kernel: > > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.6/ > > Please try that (and run 'uname' to confirm it's active). > > ** Changed in: linux (Ubuntu) > Status: Incomplete => Fix Released > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1857821 > > Title: > External HDMI monitor audio always reported as "unplugged" > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857821/+subscriptions > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1857821 Title: External HDMI monitor audio always reported as "unplugged" Status in linux package in Ubuntu: Fix Released Bug description: Hello my Ubuntu friends, I can no longer play sound over my external HDMI connected TV. The image displays perfectly, but all the HDMI output devices are listed as "unplugged" I have spent a huge amount of time trying every solution that Internet searching will bring but this has changed nothing. I have tired all available video drivers, including Xorg and NVIDEA 396.26, 340.107, and 384.130. This failure is recent because in the past I could play both audio and video through the HDMI connector. The laptop is dual boot with Windows 10 and the HDMI works perfectly on that OS, although I rarely use it... I am wondering if upgrading my Xubuntu to the latest LTS could potentially solve this issue, but I fear such an update since I depend on this computer and an outage would be very hard for me... Any thoughts would be great. Thanks for making Linux great! Bob ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200 Uname: Linux 4.4.0-170-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.21 Architecture: amd64 CurrentDesktop: XFCE Date: Sun Dec 29 17:00:14 2019 InstallationDate: Installed on 2015-05-11 (1693 days ago) InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1) SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857821/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp