Hi!

Thanks for the tip.

When I ran my PC on the 18.04 live OS, I noticed that by plugging the HDMI
cable on the normal HDMI port, that HDMI*2* was indicated as *plugged*.

Later when I went back to the installed 16.04, the HDMI2 port was indicated
as unplugged (all the ports were) but it still worked correctly, sending
sound and video to the HDMI monitor.

Although odd, this works so I will wait to upgrade until I have a backup
system available.

As to trying the v5 kernels, in the past they were not compatible with my
v4 system so I will also wait on that as well.

In summary, I learned that :

   - the standard HDMI connector maps to port HDMI2
   - the mini display connector maps to port HDMI1
   - despite being indicated as "unplugged" in the pulseaudio volume
   control, the HDMI2 port works properly.

Thank you for all your help - this is a great improvement!

I hope you and all the Ubuntu team have a happy new year!
Cheers,
Bob

On Tue, 31 Dec 2019 at 03:00, Daniel van Vugt <daniel.van.v...@canonical.com>
wrote:

> Great! Sounds like a newer kernel is all you need.
>
> If you can't risk upgrading then I suggest just installing the latest
> stable kernel:
>
>   https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.6/
>
> Please try that (and run 'uname' to confirm it's active).
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => Fix Released
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1857821
>
> Title:
>   External HDMI monitor audio always reported as "unplugged"
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857821/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1857821

Title:
  External HDMI monitor audio always reported as "unplugged"

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  Hello my Ubuntu friends,

  I can no longer play sound over my external HDMI connected TV.

  The image displays perfectly, but all the HDMI output devices are
  listed as "unplugged"

  I have spent a huge amount of time trying every solution that Internet
  searching will bring but this has changed nothing.

  I have tired all available video drivers, including Xorg and NVIDEA
  396.26, 340.107, and 384.130.

  This failure is recent because in the past I could play both audio and
  video through the HDMI connector.

  The laptop is dual boot with Windows 10 and the HDMI works perfectly
  on that OS, although I rarely use it...

  I am wondering if upgrading my Xubuntu to the latest LTS could
  potentially solve this issue, but I fear such an update since I depend
  on this computer and an outage would be very hard for me...

  Any thoughts would be great.

  Thanks for making Linux great!
  Bob

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-170.199-generic 4.4.200
  Uname: Linux 4.4.0-170-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.21
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Dec 29 17:00:14 2019
  InstallationDate: Installed on 2015-05-11 (1693 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)

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